Allergies, ear infections, headaches and colds don’t wait until it’s convenient for us to visit the doctor. If you’re not feeling well and are worried about exposing yourself to coronavirus or other common illnesses, consider scheduling a virtual visit.

Novant Health has three virtual care options which can help you be diagnosed without leaving home:

E-visits

You describe your symptoms on an electronic questionnaire. A Novant Health provider will receive it and use it to diagnose your condition.

You’ll need a smartphone, tablet or computer and a MyChart account.

E-visits have a $35 deposit, and extra costs are based on the length of your visit and your insurance plan. A provider should respond within one business day.

Prescriptions are able to be given.

Video visits

You can get help for a minor illness, such as a cough, sore throat, rash, etc. from home by talking with your doctor or another Novant Health provider. You’ll need a computer, smartphone or tablet and a MyChart account.

Video visits include your insurance copayment, or $50 if you don’t have insurance.

Most visits take about 15-20 minutes. Prescriptions are able to be given.

On-Demand video visits: You’ll see a Novant Health provider. Wait times vary, but you’re generally seen within 30 minutes.

Scheduled video visits: You’ll see your doctor, depending on availability. Your visit will be at a time you schedule.

Enhance your on-demand video visit with TytoHome

TytoHome is a lightweight, portable medical exam kit.

Using TytoHome, patients can connect to a Novant Health provider who can virtually examine the heart, lungs, skin, ears, throat and abdomen from wherever they are – potentially eliminating a rush to the emergency room or the doctor’s office.

TytoHome is FSA eligible and available at NovantHealth.org/TytoHome, where you can also see demonstration videos. In light of the current climate, NH Digital Devices, LLC is offering TytoHome devices at 50% off, to support you and your family. The cost (normally $299) is now $149 and is covered by flexible spending and health savings accounts. This limited-time offer is below cost to NH Digital Devices, LLC and available while supplies last.

The exam kit connects with the TytoCare app on your smartphone or tablet.

Find the virtual care you need

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