Novant Health deploys mobile care resources to care for Western North Carolina communities

WINSTON-SALEM, N.C. – In continuation of its widespread efforts to support communities across Western North Carolina, Novant Health has now deployed a mobile clinic and pharmacy to A.C. Reynolds High School in Asheville, North Carolina, which is part of FEMA’s comfort care station effort.

Beginning Friday, Oct. 11, Novant Health will have a community care cruiser on-site to offer urgent care services, including connections to obstetric and pediatric care, as well as a mobile pharmacy. These medical resources will be available to all patients at no cost. Services will be available each day from 9 a.m. to 5 p.m. at 1 Rocket Dr. in Asheville.

This deployment includes physicians, advanced practice providers, pharmacists, and other clinical and nonclinical team member volunteers from Novant Health.

"Our teams have been on the ground in these communities and have seen the challenges people are facing to gain access to care,” said Dr. Pam Oliver, executive vice president and chief medical officer, Novant Health. “We are committed to offering as much support and as many resources as possible, and we will continue to partner with communities across Western North Carolina to identify ways Novant Health can assist.”

The efforts build on the health system’s ongoing response, which includes:

  • Offering virtual care services at no cost for Western North Carolina residents. Virtual care offers treatment 24/7 for conditions such as fever, COVID, cold and flu, ear infections, shortness of breath, rash and common skin conditions, back pain and urinary tract infections. Virtual care should not be used for emergency care. Those experiencing a medical emergency should call 911.
  • Opening a shelter in Buncombe County in partnership with the local Red Cross for those affected by the storm. The shelter, at 1815 Hendersonville Road in Asheville, provides power, water, food and a place to sleep. For shelter details, visit RedCross.org/Shelters.

In addition to on-the-ground efforts, Novant Health is also caring for those displaced by Hurricane Helene. Patients who have evacuated from Western North Carolina to a Novant Health service area can make an appointment by visiting NovantHealth.org/doctor or calling 855-875-8310.

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