Patients

Making you feel better is our top priority.

We want your hospital visit to be as easy and comfortable as possible. When you check in to East Cooper Medical Center, rest assured our highly skilled care teams put your health and well-being first.

We treat you like a person, not a patient. Whether you need help getting around the center, have questions about your treatment, need someone to interpret for you, or want a cup of water, our staff is always available to help.

If you have any questions during your visit or stay, call the hospital. 

Billing & insurance

The following are our accepted insurance plans. We recommend you verify your coverage with your insurance carrier when making enrollment decisions and/or before you arrive at the hospital.

If you do not see your plan listed or have specific questions about insurance coverage, please call the following number.

Online bill pay

If you were a patient at this hospital:

  • Before February 1, 2024, use the following bill pay link that says "(Before 2/1/24 Patients)"
  • On or after February 1, 2024, use the following bill pay link that says "(On or After 2/1/24 Patients)"
Debit and credit cards
Pay Bill (Before 2/1/24 Patients)
Debit and credit cards
Pay Bill (On or After 2/1/24 Patients)
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View Hospital Pricing Info
Document
Read Financial Assistance Policy (PDF)
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Patient portal

Take advantage of our secure, convenient online tool that lets you manage your healthcare. You can schedule appointments, view test results, refill prescriptions and pay bills right from your computer or smartphone.

Plan your hospital stay or visit.

Whether you are coming for a procedure at our facility or visiting a friend or family member, we want you to feel welcome.