Imagine starting over in a foreign country, where you are unable to understand or speak the language. Simply surviving in such a situation would be admirable. But Ljiljana Boskovic — a certified nursing assistant on the verge of becoming a registered nurse at Novant Health Forsyth Medical Center — had a dream, and she refused to let obstacles stand in her way.
“I always knew I wanted to go into nursing, but I couldn’t go to school here because I didn’t speak English,” said the 52-year-old native of Bosnia-Herzegovina, who arrived in the U.S. 19 years ago. “So, my sister, who moved to the U.S. before me, signed my family and I up for free ESL (English as a second language) classes at Calvary Baptist Church.”
In 2004, while everyone was still learning English, Boskovic started a new job with environmental services, informally known as housekeeping, at Novant Health Forsyth Medical Center in Winston-Salem. In addition to cleaning, her duties included helping transfer patients, bringing them water or ice and interacting with patients and families — and she loved every moment.
Her enthusiasm and caring attitude quickly drew notice — one patient even called her supervisor, suggesting she help Boskovic get into a certified nursing assistant (CNA) program. As the title suggests, CNAs assist nurses with basic patient care, including feeding and bathing, taking vital signs and documenting health information.
It seemed like a logical step toward her ultimate goal of becoming a registered nurse (RN). So, armed with a Serbo-Croatian/ English dictionary to look up medical terms — and, by now, a basic understanding of English — Boskovic began attending afternoon classes at Forsyth Technical Community College in Winston-Salem.
“I needed to keep working my regular job, but my manager would let me leave 15 minutes early so I could get to class on time. Then I’d go home to cook, and play with my two kids,” she said. “It was hard, but I enjoyed it. And I never, never complained, because I had a goal.”
‘Everyone just loved her’
As a CNA, Boskovic was extremely popular among both nurses and patients, her colleagues pointed out. As one coworker put it: “You could feel her passion for nursing in the way that she took her time with each and every individual patient. She always took care of her work, but never let that keep her from building relationships with patients and families. On her days off, they would always ask, ‘Where’s Ljiljana?’ Everyone just loved her.”
Meanwhile, Boskovic had continued taking classes to fulfill her prerequisites for a nursing degree and was eventually accepted into a two-year nursing program. In following years, however, she was forced to withdraw from school several times to tend to urgent family matters.
“I have no regrets about any of that time — life is just like this. Sometimes, things do not go how we’d like,” she said. “You try to achieve something. Maybe you fail. But you hold on to the reason why you want to do it, and then you pick yourself up and try again.”
‘This was my time’
Eventually, as things settled down and her children left home to attend college and pursue their own careers, Boskovic realized the time had come to return to school herself. “This was my time,” she said. “I was finally able to make time for myself, and to really give myself to school. Fully.”