Welcome to Novant Health Go

Medical records FAQs

Please contact the Enterprise Release of Information team with questions, concerns, or status requests at:


Submit all requests for protected health information to:

Fax: 704-316-9556

Novant Health Release of Information

P.O. Box 7688
Charlotte, NC 28241

Submit all invoice payments by check or money order to:

Novant Health Release of Information
Attn: Payments
P.O. Box 11549
Winston Salem, NC 27116

Contact ROI Payments:

888-229-9347 for questions about payments