Welcome to Novant Health GO

Medical record fees for third parties

 NC paper delivery

NC paper delivery


1-25 pages
26-100 pages
101+ pages

$0.75/page
$0.50/page
$0.25/page


Paper - Worker's Compensation


1-40 pages
41+ pages

$0.40/page
$0.20/page

 SC paper delivery

SC paper delivery


1-30 pages
31+ pages

$0.80/page
$0.61/page


Paper - Worker's Compensation


1-30 pages
31+ pages

$0.65/page
$0.50/page

 VA paper delivery

VA paper delivery


1- 50 pages
51+ pages

$0.50/page
$0.25/page


Paper - Worker's Compensation


1- 50 pages
51+ pages

$0.50/page
$0.25/page

 VA digital delivery

VA digital delivery


1-50 pages
51+ pages

$0.37/page
$0.18/page


Digital delivery options include: Email, CD, NH Link, Third Party Portal and Fax.


 NC digital delivery

NC digital delivery


1-25 pages
26-100 pages
101+ pages
Video(s)

$0.57/page
$0.39/page
$0.12/page
$25.00 each


Digital delivery options include: Email, CD, NH Link, Third Party Portal and Fax.


Pre-payment is requested prior to the release of records.

*Rates represent flat rates. Additional charges may apply for rush shipping.

**Option only available for records created in a video format such as procedures utilizing a scope/camera.

Additional Fees

Additional Fees


Billing Affidavit
Billing Certification
Certified Mail
Clerical Fee - SC
FedEx
Imaging Study
Imaging Study - SC
Labor < 200 pages
Labor > 200 pages
Minimum Fee - NC
No Records Found
Record Affidavit
Record Certification
Search & Handling Fee
Search & Retrieval (Imaging)
Stat Service
Supplies/Postage
Expedite Service
UPS


$5.00/each
$25.00/each
$3.55/flat fee
$25.00/flat fee
Additional fee
$25.00/per study
$6.50/per study
$3.65/flat fee
$7.60/flat fee
$10.00/flat fee
$25.00/flat fee
$5.00/each
$25.00/each
$20.00/flat fee
$10.00/flat fee
$11.00/flat fee
$3.22/flat fee
$8.50/flat fee
Additional fee


 SC digital delivery

SC digital delivery


1-30 pages
31+ pages

$0.52/page
$0.39/page


Digital delivery options include: Email, CD, NH Link, Third Party Portal and Fax.