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Welcome to Novant Health GO

Medical record fees for third parties

 NC paper delivery

NC paper delivery


1-25 pages
26-100 pages
101+ pages

$0.75/page
$0.50/page
$0.25/page

 SC paper delivery

SC paper delivery


1-30 pages
31-388 pages
389+ pages
Supplies & postage

$0.65/page
$0.50/page
$0.00/page
$1.61*

 VA paper delivery

VA paper delivery


1- 50 pages
51+ pages
Supplies & postage

$0.50/page
$0.25/page
$1.61*/page

 digital delivery

Digital delivery


Minimum Fee - NC
Fetal monitoring strips
Thumb Drive
Video***
Email
Third party portal
NH Link
Fax
CD/DVD
Contractual - Flat Fee


$10.00*
$30.00*
$30.00*
$30.00*
$20.00*
$20.00*
$15.00*
$15.00*
$30.00*
Manually Calculate


Pre-payment is requested prior to the release of records.

*Rates represent flat rates. Additional charges may apply for rush shipping.

**Option only available for records created in a video format such as procedures utilizing a scope/camera.

Additional Fees

Additional Fees


Billing Certification
Billing Affidavit
Claim Form
Coding Summary
Expedite Service
Stat Service
Imaging Study


Itemized Bill
Record Certification
Record Affidavit


$25.00/per signature or form
$5.00/per signature or form
$2.00/each
$2.00/each
$7.50
$10.00
$25.00/per study
+$10 Search & Retrieval fee
+postage
$2.00/each
$25.00/per signature or form
$5.00/per signature of form