Specimen Collection

New Hanover Regional Medical Center Lab Services accepts complete valid orders from both affiliated and unaffiliated provider locations. We accept specimens from both providers and patients.

Be sure to follow all lab order and specimen collection instructions carefully — as outlined on this page — to avoid delays or a rejected test.

Are you a patient?

Lab order requirements

Are you a provider? Here's what you need to know about ordering lab testing with Novant Health New Hanover Regional Medical Center lab services.

Verify patient identity.

Be sure to verify the patient’s identity for every collection with at least two patient identifiers. The identifiers on your lab order form and the specimen(s) collection must match. Acceptable patient identifiers include: 

  • Full name
  • Date of birth
  • Social security number (if applicable)
A nurse is kneeling as she talks with a male patient.

Identify & label specimens correctly.

To reduce the risk of error, properly label and uniquely identify all specimens you submit:  

  • Label all specimens in the patient's presence.
  • Ensure that all patient identifiers are legible.
  • Include collection information on each specimen label:
    • Date and time of collection
    • Collector name or initials
    • Microbiology and pathology specimens: specimen source
  • Adhere the label to the sides of all primary specimen containers. Do not place labels on container lids.
A Novant Health nurse is holding a young woman's hand and finger in preparation for a blood test.

Specimen collection instructions

Venipuncture order of draw

You must collect venipuncture specimens in the appropriate tubes and in the proper order:

  1. Blood cultures
  2. Red
  3. Light blue
  4. Yellow
  5. Light/dark green
  6. Lavender/pink
  7. Gray
  8. Dark blue

Collection examples

The following tiles provide a few examples of the lab tests you might collect with each type of specimen container. However, these lists do not include all possible tests for each container. Please refer to the test menu to review all tests we accept and their respective requirements.

1. Blood culture bottle

Aerobic, anaerobic, and pediatric blood cultures

2. Red tube

Digoxin, Trough, Keppra, Amiodarone

3. Light blue tube

PT/INR, PTT

4. Gold tube

Vit B12, Vit D25, PSA; Iron, Ferritin, TIBC, Iron Saturation, ANA. Light green is the preferred tube for most chemistry tests, but gold is acceptable.

5. Light green or dark green tube

Light Green: PST, ProBNP, Vancomycin, Digoxin, MG, TSH, BMP, CMP, HFP, Renal, Uric, Lipids, Chemistries; Dark Green: Ammonia (on ice, delivered within 30mins)

6. Lavender or pink tube

CBC, CBCD, HH, Platelets, WBC, ESR; HA1C; Type & Screen, Crossmatch (Blood Bank)

7. Gray tube

Lactic Acid (on ice)

8. Dark blue tube

Trace metal

GeneXpert urine transport

Urine CT/GC

Universal Viral Transport Media

Molecular Viral Tests: COVID-19, Flu, RSV, Respiratory Panel, HSV, VZV

Sterile Container

Urine, body fluids, tissue cultures, stools, fresh respiratory specimens (culture, AFB, pneumonia panel)

Urine Preservative

Urine cultures

Eswab

Molecular Strep tests, non-tissue cultures, fungal cultures (ø AFB)

Cervical Swab

Vaginal, endocervical, throat, rectal for CT/GC (ø trichomonas)

Culturette Swab

Group B Strep Screens

CytoLyt

Breast discharge

ThinPrep Vials

GYN pap tests, HPV, CT/GC, Trichomonas

Formalin

Tissue biopsies

Sterile Container

Urine cytotechnology

Patient service center locations

Wilmington & surrounding areas

Submit completed samples to the New Hanover Regional Medical Center Lab Services patient service center location nearest you. Our skilled team will take care of the rest.

  • Community Hospital of Stokes Lab Services

    1570 NC 8 & 89 Hwy NorthDanbury, NC 27016
  • Novant Health Lab Services - Belfair

    75 Baylor DriveSuite 160Bluffton, SC 29910
  • Novant Health Lab Services - Cape Fear

    5301 Wrightsville Ave.Wilmington, NC 28403
  • Novant Health Lab Services - Leland

    1333 S Dickinson Dr Unit 110Wilmington, NC 28451
  • Novant Health Lab Services - Mullis

    851 Leonard Fulghum BoulevardSuite 102Mount Pleasant, SC 29464
  • Novant Health Lab Services - New Hanover

    1415 Medical Center DriveWilmington, NC 28401
  • Novant Health Lab Services - Pender

    507 East Fremont StreetBurgaw, NC 28425
  • Novant Health Lab Services - Scotts Hill

    109 Scotts Hill DriveSte 100wilmington, NC 28411
  • Novant Health Lab Services - Supply

    545 Ocean Hwy W Ste 204Supply, NC 28462

Reasons a specimen may be rejected

The following are examples of reasons we may have to reject your specimen: 

  • Quality not sufficient (QNS) — inadequate specimen volume
  • Discrepancy in patient identification
  • Specimen is:
    • Contaminated
    • Unlabeled, mislabeled, or incompletely labeled
    • Unacceptable due to the test methodology requirements (hemolysis, lipemia, etc)
    • Damaged (e.g., from light exposure or excessive temperature) due to improper storage, handling, transportation, or being in transit for too long before receipt
    • From an unacceptable source or incorrect tube type

If we must deem a specimen unacceptable for testing, we will notify the patient and/or ordering provider. When possible, we may only process rejected specimens at the specific request of the ordering provider after you have submitted appropriate documentation.

Woman team members in a clinic office reviewing patient information on computer screens

Get in touch.

Interested in local, quality, cost-effective laboratory testing for your facility? Submit our contact form today. We will respond within five business days to discuss solutions that meet your individual needs.