Resources

Medicare

Social Security is responsible for determining eligibility and handling enrollment for Medicare. If you are already getting Social Security checks, enrollment into Medicare is automatic. ssa.gov

Call Social Security Administration
800-633-4227
TTY and TDD 877-486-2048
Monday-Friday, 7 a.m.-7 p.m

• The official Medicare handbook for Medicare programs is updated each year.
• You can download a copy at the Medicare website, Medicare.gov, or call the Medicare Helpline to request a copy.
• For online tools to find and compare Drug plans, Medicare Advantage Plans and Medigap Policies go to medicare.gov.

Medicare.gov

Social Security is responsible for determining eligibility and handling enrollment for Medicare. If you are already getting Social Security checks, enrollment into Medicare is automatic. ssa.gov

Call Social Security Administration
800-633-4227
TTY and TDD 877-486-2048
Monday-Friday, 7 a.m.-7 p.m

Seniors’ Health Insurance Information Program (SHIIP)

Get information about Medicare through your local SHIIP program. The organization offers counseling and assistance to people with Medicare and their families.

Call the NC Seniors’ Health Insurance Information Program
855-408-1212
Monday-Friday, 8 a.m.-5 p.m.

Visit the North Carolina Department of Insurance online NCDOI.gov/medicare-an-shiip 

Elder Care Locator

This public service of the U.S. Administration on Aging, offers help in finding local, state, and community-based organizations that serve older adults and their caregivers in your area.

Call Elder Care Locator
800-677-1116
Monday-Friday, 7 a.m.-7 p.m

Visit Elder Care Locator online eldercare.acl.gov

Your Current Health Plan

Your health plan’s customer service center can answer any questions you may have about your current coverage; call the number on your identification card.