Pharmacy Benefits for Team Members

Pharmacy Options

As a Novant Health team member, you have two options for getting prescriptions filled, depending on the type of medication you need and where you work.

Walgreens

All Novant Health team members may have prescriptions for non-specialty medications filled at any Walgreens location and receive Tier 1 copayment pricing. This means you will have a lower copayment for routine prescriptions ordered from Walgreens.

Walgreens operates nearly 10,000 locations nationally, many with 24-hour and drive-through access. To find the one nearest to you, call 1-800-WALGREENS, download the Walgreens app, or visit Walgreens.com/findastore.

Novant Health Specialty Pharmacy

To offer convenience and lower prices, team members and their dependents with health insurance from Novant Health who have a specialty prescription are encouraged to fill through Novant Health Specialty Pharmacy. Specialty medications are often more expensive requiring special handling, storage or methods of administration.

At Novant Health, our specialty pharmacy team works directly with your doctor to ensure your medications are carefully monitored. Pharmacists are also available to provide counseling, assistance and support for you, either in person or by phone. Other benefits of using our specialty pharmacies include:

Affordability

Lower co-payment compared to other specialty pharmacies

Convenience

Free home delivery
Service at any Novant Health Specialty Pharmacy location
Multiple payment options, including Novant Health payroll deduction, cash, check, VISA, MasterCard, Discover, FSA and HRA cards

Simplicity

Order refills by phone, online or on your mobile device
No-hassle transfer of prescriptions from other pharmacies.

Use our Novant Health Specialty Pharmacy locator to find the location nearest you.

If you have any questions about your co-payment or pricing for your medications, don’t hesitate to call customer service toll-free at 1-855-307-6868.

The drug formulary is a list of generic and brand name drugs that are preferred by your health plan. Click the patient portal link below and search for the drug name. Find its classification (generic, preferred brand, non-preferred brand, or specialty). Then refer to the chart below to find your out-of-pocket co-pay at Novant Health Specialty Pharmacy compared to other specialty pharmacies.

Payroll Deduction

To be eligible for payroll deduction of prescription drug co-payments you must be:

Actively working (or on a paid leave of absence)

You are not eligible for payroll deduction of prescription drug co-payments if you are:

No longer employed by Novant Health
On an unpaid leave of absence
Continuing your medical coverage through COBRA
A contract employee through a third-party

Since co-payments will not be spread out over several pay periods, the entire amount of your co-payment will be deducted from your next paycheck. If you do not have sufficient funds in your paycheck to cover pharmacy charges, you'll be required to pay the balance by cash, check, or charge (no FSA cards).

Novant Health Specialty Pharmacy

To enroll in payroll deduction with a Novant Health Specialty Pharmacy, please have your corporate ID number and insurance card ready.

When you use one of our pharmacies for the first time, a member of our customer service team will ask how you’d like to pay. At this time, you can enroll in payroll deduction for your medication.

If you are transferring a prescription from another specialty pharmacy, you may enroll in payroll deduction upon transfer.

If you would like to transfer a specialty prescription, we’d be happy to help facilitate that. Call us toll free 1-855-307-6868.

Novant Health New Hanover Regional Medical Center Pharmacy

NHRMC will accept payroll deduction for NHRMC team members only. However, NHRMC will not be able to accept non-NHRMC Novant payroll at this time.

Patient Portal

Specialty pharmacy

Access MyChart