Calling Presbyterian Medical Center
You can locate a patient or a visitor by calling 704-384-4000. This number is available 24 hours a day, seven days a week. To protect patient confidentiality, operators do not report patients' conditions. They may, however, transfer calls to a nurse's station or a patient's room.
Sending patient mail and flowers
When sending a patient mail or flowers, please add the patient’s name to the corresponding hospital address. Our mail room staff will locate the patient’s room number from the hospital database. Mail received after a patient’s discharge will be forwarded to the patient’s home.
Address your mail and flowers to:
Patient Name
Novant Health Presbyterian Medical Center
200 Hawthorne Lane
Charlotte, NC 28204
ATM access
For your convenience, automated teller machines (ATMs) are located on the 1st floor of our hospital.
For more information on patient and visitor services, call Presbyterian Medical Center’s guest services department at 704-384-5382.