Novant Health Safety and Quality in Coastal North Carolina
Last updated: 6/1/2026
Our commitment to safety and quality guides every decision we make. As we expand care across coastal North Carolina, we’re focused on creating environments where patients feel confident, supported and protected—while delivering consistently high-quality outcomes.
Patient experience and engagement
90th percentile = rank among top 10% of hospitals nationally.
50th percentile = rank average among hospitals nationally.
Benchmarks are not available for the category focusing on likelihood to recommend the hospital.
Strong culture
Safety & Quality
The team at Novant Health New Hanover Regional Medical Center continues to make material progress in nationally benchmarked safety indicators.
2026 Acute Care Quality Facility Rollup
Vizient is the most up-to-date reporting framework, reflecting performance from a rolling 6-month period.
Quality Reporting Comparison
The individual metrics are determined by each rating organization using their preferred methodology. These scoring approaches and ratings are current as of May 2026.
Data Reporting Dates
Vizient: Reported in April 2026
CMS 7/21 - 12/24: Reported in May 2026
Leapfrog: Reported in May 2026
Novant Health New Hanover Regional Medical Center Rating Improvements
Vizient: Current Rating: 4 star reported in May 2026
CMS: Currently Rating: 3 star reported in May 2026. Key improvements from previous reporting period include mortality, safety and timely effective care.
Leapfrog: Current Grade: C reported in May 2026. Key improvements from previous reporting period include HAI and PSIs.