Matthews Medical Center

Visitor information

Out of concern for the health and well-being of our patients and to help control the spread of respiratory illnesses such as COVID-19, Novant Health is limiting visitors and guests in our hospitals, clinics and outpatient centers.  Read more »

Helping you navigate your visit

At Novant Health Matthews Medical Center, we believe that visitors play a vital role in our patients' recovery. Your presence creates a warm and comfortable environment that encourages healing. We are happy you are able to visit, and we are here to help you any way we can.

For additional information or visitor resources, please call


Condition reports

Any personal information about a patient's diagnosis and treatment must come from the doctor. This medical information is only available to the patient or designated members of the immediate family. To further protect our patient's confidentiality and privacy, information regarding a patient's condition will not be provided by telephone unless special arrangements are made with the patient's nurse.

ATM location

For your convenience, an ATM is located on the first floor of the hospital, next to the gift shop.

Business center

The Matthews Medical Center guest services department provides a business center to help you accomplish important tasks when you are away from your home or office. Some of the services our business center provides include:

  • Use of a computer with Internet access
  • Use of a printer
  • Use of a copier
  • Use of a fax machine

The business center is located on the first floor, behind the cafeteria.

For additional information or visitor resources, please call 704-384-6500.