Helping you navigate your visit
At Novant Health Matthews Medical Center, we believe that visitors play a vital role in our patients' recovery. Your presence creates a warm and comfortable environment that encourages healing. We are happy you are able to visit, and we are here to help you any way we can.
For additional information or visitor resources, please call
Any personal information about a patient's diagnosis and treatment must come from the doctor. This medical information is only available to the patient or designated members of the immediate family. To further protect our patient's confidentiality and privacy, information regarding a patient's condition will not be provided by telephone unless special arrangements are made with the patient's nurse.
For your convenience, an ATM is located on the first floor of the hospital, next to the gift shop.
The Matthews Medical Center guest services department provides a business center to help you accomplish important tasks when you are away from your home or office. Some of the services our business center provides include:
- Use of a computer with Internet access
- Use of a printer
- Use of a copier
- Use of a fax machine
The business center is located on the first floor, behind the cafeteria.
For additional information or visitor resources, please call 704-384-6500.