Huntersville Medical Center

Visitor information

Providing comfort and convenience for you and your loved ones

Welcome to Novant Health Huntersville Medical Center. We’re happy you’re able to visit your loved one during his or her stay with us. Visitors play a vital role in helping create a warm and healing environment for our patients. Your presence is an important part of the recovery process because you provide the comfort and support of home.

For more information about Huntersville Medical Center's patient and visitor services, contact our guest services at


Visiting hours

Huntersville Medical Center is open 24 hours a day, seven days a week. There is an information desk located inside our main lobby staffed by courteous professionals who are ready to assist you. If you need help locating a patient’s room number or a map to find a particular area within our facility, they will be more than happy to help.

Calling Huntersville Medical Center

You can locate a patient or a visitor by calling 704-316-4000. This number is available 24-hours a day, seven days a week. Due to patient confidentiality, operators do not report on the conditions of patients. They may, however, transfer calls to a nurse's station.

Visitor dining

Our dining facility, located on the first floor, is named the Thank You Café because we can't tell you enough how much we appreciate you. The Thank You Café offers hot entrees, grilled sandwiches, deli items, soups, salads and desserts. If you would like a breath of fresh air, we have an outdoor courtyard, in addition to inside seating.

We are open seven days a week with the following hours:

Breakfast: 7 to 10 a.m.
Lunch and dinner: 11 a.m. to 6:30 p.m.
Grill: 6:30 to 9 p.m.
Breakfast: 7 to 10 a.m.
Lunch and dinner: 11 a.m. to 7 p.m.

Seattle's Best Coffee

Seattle's Best Coffee is brewed freshly onsite at our convenient coffee shop, which is open from 6 to 11:30 a.m. and noon to 7 p.m., Monday through Friday. Visit the kiosk near the cafeteria for coffee, lattes and other beverages.

Gift shop

Located on the first floor of the hospital our gift shop offers a variety of flowers, balloons, greeting cards, candy, gifts, baby items and toiletries.

Hours of operation:

Monday through Friday: 10 a.m. to 4 p.m.
Saturday: 10 a.m. to 2 p.m.
Sunday: Closed

Sending patient mail and flowers

When sending a patient mail or flowers, please add the patient’s name to the corresponding hospital address. Our mailroom staff will locate the patient’s room number from the hospital database. Mail received after a patient’s discharge will be forwarded to the patient’s home.

Address your mail and flowers to:

Patient Name
Novant Health Huntersville Medical Center
10030 Gilead Road
Huntersville, NC 28078

ATM access

For your convenience, we have three ATMs on the Huntersville Medical Center campus. Ask any employee or volunteer for specific locations and directions.

For more information about our patients and visitors services, contact our guest services at 704-316-6702.