Frequently asked questions

What do I do with my unused medication?

How do I get my medication refilled?

How do I know when my medication is ready?

What if I don't have insurance?

What if I have a medication question?

How can I contact the Novant Health specialty pharmacy team (other than through a call, fax or automated phone system?)

How do I begin using Novant Health specialty pharmacy?

Where is the pharmacy located?

Do I have to pay extra to have my medications delivered to me?

Can I use Novant Health specialty pharmacy services even if I don't go to a Novant Health doctor?

What forms of payment do you accept?