For all patient and patient directed fees, an invoice is sent directly to the patient. Pre-payment is requested prior to releasing medical records. There is no charge if you request that we forward your medical records to another healthcare provider.
* Rates represent flat rates. Additional charges may apply for rush shipping.
**Option only available for patient directed requests. Applies when the patient requests that Novant Health forward their health information to a third party.
***Option only available for records created in a video format such as procedures utilizing a scope/camera.
Save money by requesting an abstract option
For a more affordable print option, consider requesting an abstract of health information. The abstract provides the most vital details to reduce the page count of a request. An abstract may consist of:
- Patient demographics
- Coding summary report
- Discharge summary
- Clinic progress notes
- ER notes
- Final diagnosis
- History and physical
- Orders and Results