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Patients requesting medical records

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Patient right of access

You have the right to review and/or request a copy of your protected health information maintained by or for Novant Health. This includes the right to ask Novant Health to transfer a copy to a selected person or other healthcare provider of your choosing. You have a right to access your protected health information for as long as the information is maintained by Novant Health, or by a business on Novant Health's behalf. This rule also extends to a patient's personal representatives who have the right to make healthcare decisions on the individual’s behalf.

For a copy of your medical records or other protected health information (including radiology imaging results and immunization records), please complete the Patient Request for Access to Protected Health Information and fax your request to 704-316-9556 or email your request to RPG635@novanthealth.org.

Effective December 11, 2016, you or a personal representative can request a copy of your medical records via MyChart if you have a MyChart account. If you are a patient and do not yet have a MyChart account, find out how to request a MyChart account.

Login to MyChart

For additional information please call the Novant Health Enterprise Release of Information Department at 1-844-763-9163.