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Need help or have a concern? Let us know!

Thank you for taking the time to contact us with your questions, compliments, complaints and/or concerns about Novant Health. Your feedback is very important in helping us understand what works well, what needs improvement, and how we can better serve you and your family. Please complete the form below; then click Submit when you are finished.

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Get help with your bill or MyChart

Speak with a specialist if you have questions about your medical bill or would like to make a payment. You also can set up a schedule for making payments on your account. Need help with MyChart? We can reset your password or offer guidance on using features that are available from a computer or mobile device.

Chat about an appointment

Find healthcare providers and locations where you can get the services you need. We can schedule appointments for you, too. Your options range from primary care for routine medical services to specialists for children and adults. If you need help right away, get the right level of care at a walk-in or urgent care clinic near you.

Chat about a new career

If you are interested in becoming a team member at Novant Health, talk with a representative from our human resources department. You can ask questions about jobs that are posted on our careers page. Already submitted an application? We can give you an update.