Refer a Patient
The easiest way to get your patients the care they need
Through our Connected Care Commitment, we’re making referrals simple, reliable and timely – helping you open doors for your patients across specialties such as heart and vascular, orthopedics, spine care, cancer and surgery. Referrals can now be submitted by eFax, phone, or through your portal.
Submit referrals by eFax in North Carolina
With eFax, you can quickly and conveniently refer patients to specialists across North Carolina, without disrupting your workflow. Simply send your referral to 336-718-8884, and our dedicated team takes it from there, coordinating next steps and matching your patient with the right physician.
One call makes South Carolina referrals easy
Please call 833-383-3744, to refer patients to Novant Health specialists in South Carolina. One of our expert team members will help identify the right Novant Health specialist for your patient and streamline coordination of care.
Refer by portal
Our Connected Care Commitment
Our referral process is designed to save you time and improve patient care by reducing the obstacles you face every day – such as patients waiting weeks to be scheduled, repeated phone calls and unclear next steps.
- Save time. One centralized eFax handles referrals to all our North Carolina specialists.
- Accelerate care. Patients can get from referral to treatment with appointments available in as little as 48 hours.
- Higher patient satisfaction. Our optimized schedules and workflows create more appointment options for a smoother patient experience.
- Reduce administrative burden. Our process frees your team to focus on care, not coordination.
- 24/7 behavioral health. Patients can call 800-718-3550 anytime, with referral outreach within 48 hours.
What do I need for an easy referral?
When you send your referral, we’ll get it to the right team. Please include:
Patient name, DOB,
address, phone
Diagnosis
Referring provider info
(name, specialty,
date of service, contact info)
Insurance note:
Novant Health accepts most major insurance plans.
To verify a specific plan, visit a physician’s profile on our website and use the insurance lookup tool.
Find providers for referrals
Novant Health’s 2,500+ providers offer trusted, award-winning care and partner with you to deliver the best outcomes for your patients.