Dimensions Acute information for providers
Support
On-site support resources and remote support resources will be available to you during the Dimensions Acute go-live, and remote support resources will also be available before and after go-live. This information is forthcoming. The below support resources are currently available to you:
- For questions about Dimensions Acute training, please call the Novant Health support center toll free 1-866-966-8268 and press '0' or email your question and preferred contact for a response to [email protected] (allow up to a 48 hour turnaround)
- For questions about Dimensions Direct or PhoneFactor, please email [email protected] (allow up to a 48 hour turnaround)
- For questions about NH Link, please email [email protected]