New Hire Onboarding

Welcome new team members!

Congratulations! We’re excited that you’ve chosen to take the next step in your career at Novant Health. As you begin your journey with us, we are committed to ensuring you have everything you need for a seamless and successful start.


You must "clear" your background check and pre-employment health screening before your orientation date to officially start working at Novant Health.

This page is designed to provide you with a general, at-a-glance roadmap of what to expect during the onboarding process, from the time you get your Novant Health offer letter (pre-employment) to your first week of employment. Your individual onboarding requirements may vary based on your job role and location.

For more details, you can access the onboarding toolkit also linked throughout this page. Our dedicated team is here to support you every step of the way.

You have your offer letter — now what?

Stay connected.

  • You’ll receive several emails from our team and partners. Check your inbox and junk folder regularly so you don't miss anything.
  • Most communications will come from a email address.
  • Stay connected with your onboarding specialist. They'll help you make sure you’re completing all the right steps.

Track your progress on your new hire checklist.

  • You will be emailed a unique link to access your new hire checklist in the applicant/new hire portal. Keep this email handy for easy access to your checklist.
  • Log into the applicant/new hire portal using the same login info you created when you applied for your position.
  • In the portal, you’ll:
    • Find your personalized onboarding task list
    • Upload required documentation

Phase 1: Pre-employment

It typically takes about 10 to 14 business days to complete the following pre-employment requirements and be "cleared" to start working. To avoid delays, complete your requirements as soon as possible. Rehires will need to complete these same steps and submit the required documentation as well. 

Phase 2: Your first week of employment

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Day 1: Attend orientation

Once you’ve completed your pre-boarding requirements and are cleared to start working, you can complete orientation and training.

Novant Health’s mandatory new hire orientation program, Starting Line, is held Mondays, 8 to 11 a.m. It is designed to:

  • Give you an in-depth view of our organization
  • Explain your benefits options
  • Connect you with fellow team members
  • Introduce you to our team culture

Orientation locations change occasionally on specific dates throughout the year when attendance is higher. Refer to your emails to confirm your orientation location.

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Important Charlotte Parking Info (PDF)
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Wilmington Orientation Parking (PDF)
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Winston-Salem Orientation Parking (PDF)

Days 2-5: Training

Throughout the rest of your first week, you will need to complete various training courses and modules. Your new hire onboarding training requirements and schedule depend on:

  • Your role
  • Whether you are clinical or non-clinical
  • The area of the organization that you support (e.g., nursing or Novant Health Medical Group)

You can find your personalized required training schedule in the Novant Health team member learning management system, I-Learn, starting your first day. For the best experience, access I-Learn using the Google Chrome browser.

A woman is sitting in her home office typing on her laptop.
A father is sitting on a couch with his children on a video call.

Benefits election

You have 31 days from your official start date to make your initial benefit elections. You will learn more about benefits during orientation and on our website.

People & Culture Contact

Contact People and Culture for questions about benefits and the team member onboarding process.