Palliative care | Novant Health

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Palliative Care

Improving quality of life during a serious illness

If you are living with a serious illness, Novant Health offers compassionate inpatient and outpatient palliative care services focused on improving your quality of life. Our highly trained specialists are here to support you and your loved ones navigate your healthcare journey with dignity and compassion.

Palliative care may be offered to you if you are living with a serious illness including:

Palliative care services

Our palliative care team meets with you and your loved ones to discuss what is most important to you, understand your spiritual and cultural beliefs, and assess your physical and emotional needs. You’ll receive personalized support as we set goals for your care plan.

Our palliative care services include:

Helping you understand your illness and what to expect.
Providing guidance with complex treatment options.
Providing expert pain and symptom management.
Assisting you with advance care planning.
Communicating your personal goals and preferences with your care team.

How to access palliative care services

If you are interested in palliative care services, talk to your provider, or contact us at the following locations:

Forsyth Medical Center
Kernersville Medical Center
Thomasville Medical Center

336-718-7041

Huntersville Medical Center
Matthews Medical Center
Mint Hill Medical Center
Presbyterian Medical Center
Rowan Medical Center
Ballantyne Medical Center

704-384-6478

New Hanover Regional Medical Center
Brunswick Medical Center

910-796-7900

For outpatient palliative care services in Charlotte, call:

Novant Health Outpatient Palliative Care Clinic

980-302-6440

Questions about Palliative Care?

If you and your family are considering palliative care services, you may have questions about how these services would benefit you.

What is palliative care?

Palliative care is a medical specialty that focuses on improving the quality of life for patients with a serious illnesses.

Our palliative care team helps manage symptoms of your condition or treatments, provides emotional support and helps you understand your options so you can make the best healthcare decisions. We partner with you, your loved ones, and your healthcare team to help you understand your choices and empower you to have more control over your care.

What is the difference between palliative care and hospice?

Although palliative care and hospice both focus on improving quality of life, palliative care usually begins at the time of diagnosis rather than at the end of treatment. The goal of palliative care is to offer expert assistance when you are still seeking curative treatment, or if you need additional support when you are living with a chronic, serious illness. Hospice care is appropriate for patients who are no longer seeking curative or aggressive treatment or who have a life expectancy of six months or less.

When is the right time for palliative care?

Any adult with a chronic or serious illness can benefit from palliative care services. If you are living with a serious or chronic illness, you may find that everyday tasks may become more difficult, and your quality of life may suffer.

You may benefit from palliative care when:

Your quality of life has been suffering because of an illness.
Your condition has worsened despite ongoing treatment.
You are relying more on family and friends.
You need help understanding your options for your care or treatment.
You have had increasing trips to the doctor’s office or emergency room.
You are confused and need help understanding medical information.

Learn About our Hospice Care Services