Providing medical ground transport needs in Southeastern North Carolina.

Novant Health VitaLink provides mobile intensive care ground transport services for southeastern North Carolina. VitaLink is available 24 hours a day, 365 days a year to transport you or a loved one from referring facilities to a higher level of care. When needed, we also provide basic and intermediate life support transport to your home, doctor’s appointments and skilled nursing facilities.

VitaLink Transport Services

Each year our VitaLink ground teams safely transport more than 21,000 patients. Launched in 1991, today VitaLink operates a fleet of more than 30 ambulances that provide multiple transport options including: 

Request Transport

If you are a referring provider, hospital, or skilled nursing facility needing to arrange a patient transport in or near New Hanover County call:

Nationally Recognized for Safety & Care

Over the years, Novant Health AirLink & VitaLink critical care transport and EMS services have earned recognition for our safety, operational, and patient care efforts, including annual recognition from Mission: Lifeline EMS since 2014. Recent recognition includes:

  • Gold Plus Recognition from Mission: Lifeline EMS, 2017-2023  
  • Achievement of the Commission on Accreditation of Medical Transport Systems, accreditation (CAMTS)  
  • College of American Pathologists, accreditation (CAP) 

Training & Education

AirLink/VitaLink offers a variety of public outreach and clinical continuing education courses available through our outreach and education teams. If you are interested in training or educational opportunities, please call (910) 667-8520. 

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Request Community Education

Our team of safety experts from the Novant Health AirLink and VitaLink teams can participate in your group event or public safety activity in New Hanover County. Upon availability, we participate in public events including:  

  • Community CPR (Hands Only CPR) training 
  • Stop the Bleed™ training 
  • Career days (critical care/flight medical professionals and helicopter pilots) 
  • Touch a Truck 
  • Public gatherings (festivals, picnics, fundraisers) 
  • Parades   

To request our participation, call: (910) 667-8520.

Join Our Team

We are always looking for talented members to join the VitaLink and Regional Transfer Center teams. Positions include:

  • Emergency Medical Technician (EMT)
  • Advanced EMTs
  • ALS Paramedics
  • Critical Care Paramedics
  • Critical Care Transport Nurses
  • Regional Communication Specialists
  • Regional Transfer Center RN 

To learn about available positions, search “VitaLink” for clinical positions and “Regional Transfer Center” for communications center positions. 

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