VitaLink provides mobile intensive care transport services for Novant Health New Hanover Regional Medical Center. VitaLink is available 24 hours a day, 365 days a year to transport you or a loved one from referring facilities to a higher level of care. When needed, we also provide basic and intermediate life support transport to your home, doctor’s appointments and to skilled nursing facilities.

Recognized for excellence in care

The AirLink/VitaLink team is dedicated to providing the best possible care to communities across Wilmington and our surrounding areas.

American Heart Association 2022 Mission Lifeline Gold Plus EMS Award Badge

Community Care is Our Mission

New Hanover EMS and AirLink/VitaLink Critical Care Transport have been recognized for providing high quality heart attack care to patients with rapid transport to additional treatment.

Commission on Accreditation of Medical Transport Systems logo

Nationally Recognized for Remarkable Care

Achievement of the Commission on Accreditation of Medical Transport Systems accreditation highlights national standards of excellence for patient care and safety during transport.


Novant Health AirLink/VitaLink is fully accredited by the Commission on Accreditation of Medical Transport Systems. It is one of roughly 165 accredited programs across the United States and one of just a dozen programs with accredited BLS, ALS, ground critical care, and air medical transport services. CAMTS accreditation is a voluntary, peer review accreditation process, that ensures program adherence to international best practices & standards related to the programs, medical care, safety management system, training & education, equipment, communications, vehicles, and legal & ethical practices.

Request a Transport

If you are a referring provider, hospital or skilled nursing facility needing to arrange a patient transport call: