Dr. FRENCH and his staff are EXCELLENT!!!!

Thanks

The doctor did not read my chart or medical history beforehand.

Everything about this experience was great. I didn’t have to wait beyond my appt. time. I was listened to and provided with a great treatment plan.

Dr. French was excellent he is very personable and very knowledgeable. His nursing staff was excellent and very friendly as well

It was a very pleasant experience.

Dr French is the most caring Dr that you would want if you have back issues. Very caring and is dedicated to helping people with their needs. He is definitely a person interested in helping with your pain.

Everything went well and Dr. French is a good doctor. The infusion surgery I had went smoothly.

Great Safe Patient services

All was good

Nothing except good things

Everyone was kind and pleasant to deal with

Dr French and staff was very concerned about my health.

The staff was very helpful. Dr French explained all the issues about my MRI and developed a plan to address my pain.

Appointment was great Dr French explained everything in detail I really appreciate everything that was explain I thank him very much I gave him a 10

The entire staff from the reception team to check out were very friendly and caring. Dr French and his nurse are very professional but they are also very very personable and very calm and compassionate. They made me feel like I was important and I never felt rushed. Great experience.

Everyone was just perfect. The facility is clean and peaceful. Greeted with love and care from front door to checkout. Not one complaint.

Dr French is very thorough and reassuring. Spends time listening and evaluating

I love these people!!! They are all amazing!!!

Good attention

Treated well in all aspects!!

Great first time visit with Doctor J. French. And staff.

Excellent care!

I would recommend my family and friends to be in Dr. French care if needed. He's an excellent physician and I'm under great care with him and his team.

I messaged Dr French and he was able to get me an appt (other pt. Cancelled) very soon. He is very responsive to my questions. I am grateful to have recently met this wonderful practice.

Dr French was very compassionate, listened well and answered questions thoroughly.

My first appointment with Dr. French. I am very pleased with his thorough explanation of my MRI and his recommendation for treatment. I had heard excellent compliments about Dr. French patient's care. I definitely echo the compliments. Thank you, Dr. French for making my first visit an excellent experience. Excellent doctor-patient appointment.

The staff was wonderful and Dr.French is a very good Doctor and trys take care of your problem

Dr French is great. I respect him and all the staff tremendously. Charles Helms

Dr. French listened to me first. Patiently and attentively. He then asked questions, examined, explained and made recommendations. My husband came with me to the appt. We both kept saying how much we liked him. He left me with a feeling of confidence ! ! Thankful new patient !

Al was good ?

A prime example of what a visit to the doctor should look like! The whole team, from setting the appointment to checking out was exemplary!

Dr. French & his staff are professional and listen to what I have to say. They are also friendly and kind. I wouldn't hesitate at all to recommend Dr. French to my friends or people I don't even know! He is very knowledgeable and shares his knowledge with me regarding my health.

He diagnosed my issue quickly with full and detailed explanation. Answered all questions thoroughly. Felt at ease with him.

Everyone is very friendly and helpful. Dr. French is a great professional.

Dr. French, his nurse and all his staff went out of their way to help me feel better and answered every question I had. I was seen the same day and really appreciate how Dr. French listened to all my concerns and he also went out of his way to get me into the office to see him regarding my severe back pain. I would definitely recommend Dr. French to my family and friends.

Dr. French is very professional. He listen to my complaints patiently and explained the plan of treatment to me the way I would understand it politely. He is a Doctor who is empathetic, and caring. I observed he is a Doctor who has passion for what he does. I trust him with my care. I will highly recommend Doctor French to my family and friends. I appreciate him for what he's doing saving lives and helping humanity. God bless him.

Dr.French is a great doctor, he listens and genuinely cares. Always explains everything very clearly. His Med. Asst. is very kind also.

I would recommend Dr French and the staff to everyone that needed a spine specialist. Very good experience.

Have always had a good experience with Dr French and Spine Specialists, this time was no different. I know what the next steps are, and what to do in the short term.

Everyone was awesome well taken care of and I will send anyone there and I would like to say thank you to everyone who always take care of me when I have an appointment. Again, thank you everyone you’re awesome team.

Good to have a plan

Believing in Dr.French to help me recover my ailments.

Dr French was great. Reviewed what was going on and explained things so I could understand.

Doctor French is great. He listens to you and gives you answers you can understand. His team is the best and I know he is proud to have such a caring and helpful bunch of people.

Couldn't been better

Dr French was very kind I definitely trust him with my care.

The Doctor and all staff were all good to me. Thanks to all of you.

It was a visit that helped me understand why I have some of my pain

I love my provide and the support staff were very nice and friendly. However, when the DMs or nurse took me to the exam room she left the computer unlocked facing the hallway with door open and I could see my chart was left open. This is definitely not okay. Support should know that they should be protecting patient information and and loving out of their charts when leaving the computer unattended.

I absolutely recommend Dr French to anyone who needs a spine specialist. He is very knowledgeable and the best at what he does. He took his time and made me his main focus during my visit. I was pleasantly surprised at how at ease he made me feel even with all the pain I was in. I hope his diagnosis is correct and at my next visit he makes it go away.

Excellent provider and excellent staff

The referrals were told to me but handled by the referring office. They called me to set up my next appointment. I didn’t have to search for the referring medical professional myself. I was able to speak and confirm my next appointment within the same day or the next 24 hours.

The whole staff were great

Staff courteous and helpful. Clean environment Provider listened attentively, read my most recent MRI results, and recommended a plan of care

Dr French and his staff are top shelf.

De French is very professional .

I was satisfied

I was very satisfied with the service at this facility.

P’leasant

Great job Great Team Work

Staff was pleasant and friendly. Dr French took time to listen to my concerns and suggest a plan that works for me.

Will need further care and he organized whatever it is. MRI ?but thanks —-

Dr French and his staff were very courteous and professional

Dr. France and staff 5 Star

My visitsxwith Dr. French have always been engaging and informative and this visit was no different.

I love the staff at Novant. I have referred several coworkers since my last visit.

Thanks to everyone for such a caring experience

Very friendly staff, nice and very informative to all my questions. Dr.French was easy to talk with and very helpful with My questions I asked him.

I had the best experience ever from upstate New York and the doctors and nurse nurses have reassured me of everything that was going on and I was totally confident in the doctor and the nurses kind respectful, definitely listeners and that’s exactly what I needed and I so appreciate them and everybody that handled my care and I thank them I think everybody

A followup post spinal injection was an information exchange. Questions and answers about the efficiency of the procedure. Dr French was professional and gave advice.

Dr French is very intelligent and finds a solution

Dr French was great listener and provided me with options for my care. First visit, excellent doctor.

Dr. French was very kind and knowledgeable

Great team! Appreciate all that they do for me!

Very impressed with this visit. He was very thorough. When I talked, I knew he was listening to what I was saying. Even after the appt, when I sent messages thru portal, the staff was quick to acknowledge the message. I didn't get that thru atrium.

It was a very good experience for me. Dr. French was so kind and patient to answer every single one of my questions and concerns!!!

Todo el personal desde la recepción, enfermera y doctor fueron muy amables y eficientes Tratan con respeto y buen carácter,responden a cualquier inquietud El doctor muy ameno y profesional

Dr French and his office staff are too notch . I love Mint Hill Hospital and the customer service there. It has always been consistently excellent. I was a Healthcare Professional for 59 years and I know the difference between hospital and the investment in employee customer service training. Keep up the good work as you grow which is the challenge ! Thank you for your care. Novant is fortunate to have Doctors like Dr French who instills hope and confidence.

Dr French is an amazingly brilliant MD and has a great sense of humor!

Great experience , felt like all my needs were met.

Everyone was so amazing and helpful. Thank you!!!

Dr French was very thorough and explained the results from my MRI

Awesome folks will always use Dr French and his staff love those guys

Very professional

Friendly,and considerate. No wait time

Satisfied with visit

I am so grateful to Dr. French for his care. As a new patient, I was so happy to see that he took the time to examine all possibilities of my back problem. I was given an MRI appointment in two days and looking forward to reaching a diagnosis. I feel that I am in good hands with Novant and with Dr. French. Thank you.

Dr. French was very professional and provided excellent medical care and advice.

Dr French is really good at putting me at ease about my pain and tries not to let the injection hurt. He is a nice person.

Excellent doctor and staff!

Very professional and on time

Very professional and knowledgeable!

DOCTOR FRENCH WAS VERY KNOWLEDGEABLE AND EXPLAIN EVERYTHING TO MY UNDERSTANDING.

Provider was patient and listened intently to my concerns. The staff was extremely cordial and friendly.

Everyone was nice the spine doctor is scary to me but Dr Franch was really good and kind he makes it not so scary.

I will totally recommend Dr. Jonathon French & his staff to anyone who needs his specialty! He is very concerned about his patients & shares his knowledge freely. I wouldn’t go to anyone else to treat the pain I have from a MVA!

I feel pain relief somewhat after the treatment.

Dr. French and staff were awesome I'm glad my primary dr referred me here .

Dr. French, explained my back pain well. I agree with what he hopes will happen,

Excellent service and understanding.

The P.A. I SAW WAS EXCELLANT! I WILL NOT HESITATE TO MAKE APPOINTMENT WITH HER AGAIN IF NEEDED IN THE FUTURE. THANK YOU

Great experience, for the first time I felt someone knew how to treat my problem.

Awesome group GOOD

Dr French cared about by issues and referred me for further testing.