I am very happy to be in the care of Dr. Charles !

Dr Charles and Staff are awesome. Great customer service and personalities.

Doctor was sympathetic to issues I was going through and he and other staff members were able to work with me.

Dr Charles gave me great information about my cancer treatment where I understood more about my disease. Thank You

Dr . was very informative about my problem , and explained the treatment in detail in a manner easily understood. I was very impressed.

No nurses were involved during this visit, that we can recall, reason for "no" answer. All staff were wonderful, and Dr Charles was most considerate, articulate and informative. Able to speak at our level, and not in a rush. Greatly appreciated.

Dr Charles and his staff are amazing

Very informative

My experience is always a very pleasant visit, starting with the front desk. Jessica is always cheerful as she comes to get me for weight and other vitals. Dr. Haponik really is a caring doctor and leaves no stone unturned when a new health issue appears. I really hope I do not have to be stuck several times for the workers to get my blood. I try to warn them it is always difficult to draw blood because my veins are tiny and certain people use a tiny needle and do the veins in my hand. They rather stick me several times in my arm and leave me with bruises and as a last result go to my hand.?

Dr. Charles is very nice and caring.

Dr. Charles couldn't have been more helpful or a polite man. However; I'm unsure of having the recommended medical procedure is the right one for me at this point.

Dr Charles is a great doctor and the staff are great too

Dr. Charles and his staff are some of the most pleasant and caring individuals the medical industry. My care always seems personalized and very detailed. Nothing else but thanks and appreciation to the entire team.

Dr.Charles is a saint

Dr Charles was wonderful and explained everything in detail.

On next scheduled appt. I hope that it doesn't hav to be rescheduled/changed 4 times due to Novant clinic issues. It was a little inconvenience for me.

Always great.

All around great experience! Doctor and staff personable, professional and knowledgeable.

Dr Charles is very through and informative

Very informative visit as usual

I always feel well cared for and respected by all of the staff. They are always kind and make me feel comfortable. I definitely tell my family, friends, and co-workers what wonderful people you are and have definitely been a part of helping me feel hopeful and assured through this. Thank you ALL so much.

Dr. Charles is amazing and very caring!!!!

Dr Charles Williams was amazing! He was extremely friendly, very thorough and explaining my condition, he was patient and thorough, knowledgeable but not arrogant, he talked to me and not at me. And he let me talk without talking over me. Definitely one of the best physician experiences I have ever had.

Dr Charles and his staff are lovely to be with. They have a good way of Dealing with difficult situations and give excellent care.

I was referred to Dr. Charles by my general family physician because of a health concern. Dr Charles and his staff were very thorough with doing the correct lab work to get to the problem and he answered all of my questions with great detail.

The service was professional and friendly.

Dr Charles is a godsend Always so caring and thorough with answering all of our questions

Doctor Charles is the best

Dr Charles was extremely helpful in explaining my health issues and helping me understand -

Very satisfied!

I am a long-time patient of Dr. Charles. I actually "followed" him to Novant because of my total trust in his abilities. Further, ALL of the staff at Novant is 1st class. I wish that Novant was in my area.....

Dr Clark is in my opinion a very good Dr. He knows what he is doing and I trust him completely. He involved my son in my care and I know he will continue to help me through this illness.

This was my first visit with Dr Charles and staff. They made sure I was taken care of knowing that I was nervous. Very professional !

Dr Charles is great.

The doctor and all the staff were super nice. I felt welcomed and comfortable.

Excellent really appreciated Dr. Charles!

Dr. Charles was very kind and thorough !!!

Dr. Charles is a gift and took the time to explain everything to me in detail and in a way I could understand the complexity.

Staff very informative and helpful.

I am so glad that I got navigator help in finding a doctor who would listen to me and help me understand what is going on with my lungs.

Dr. Charles is a wonderful doctor! He always takes time to listen to concerns and questions and I never feel rushed.

Amanda, Heidi, and Haley were very impressive and I received great care for chemotherapy infusion #1!

Dr Charles and his nurse were great. Always a good appointment.

It had been great experience all along!

Efficient, professional and kind.

First time seeing Dr Charles,he was very kind,explained about my blood work to my understanding.made me feel very at ease because I was very nervous about this finding.I was very impressed by him,his nurse I think her name was Jill excellent as well.

Staff and Dr Charles are terrific! So glad we came to this Facility!

We love Dr Charles and the staff. I feel like they are part of our extended family ?

Dr Charles is great.

Very satisfied

They have consistently provided an excellent service.

I absolutely love the services I am always rendered through any staff with Novant

Dr Charles and his nurse are outstanding!

Thank the staff and Dr Charles for making my appointment so comfortable.