It was a pleasant experience.The staff was very informative very kind.I could not have come to a better place 5 stars!!!! Thank you guys so very much. Y'all professionalism and courteous.really impressed me. Keep up the good work

Always a pleasure

Dr fennil is the best

I feel like all of my needs were addressed and taken care of.

They were so nice and polite to my needs. Also, they went straight to the problem and gave me the solution very quickly. I love it that will definitely go back.

This doctor had excellent skills in listening and communicating with a patient. He modeled for me how to use my cane correctly. I had additional questions regarding my hip and l received great feedback from his staff member Tony.

All staff , MD , Trainer , all office personnel were extremely helpful, professional and knowledgeable. They were top knotch!!I could not have asked for better service!

All of the staff was very welcoming and engaged with me at every point. The assistant and doctor were both very knowledgeable and explained everything to me when I had questions and made me feel a lot better about what is going on. I will continue using Novant health for my needs :)

Muy amables educados muy agradecida los recomiendo al ?

Doctor, Resident, and Nurse were exceptional. I felt they truly listened to background of case and described treatment plan in detail. I'm following steps carefully and looking forward to a super outcome. Highest marks all the way around! Front desk staff is also kind and upbeat.

Dr Fennel seemed to be right on point with my visit yesterday.

Some Doctors are sincere. The doctor as well as the Grad Student were sincere in my care.

Dr. Fennell made the proper test and quickly understood the problem. I'm now in treatment and expect a full recovery. My thanks to Dr. Fennell and his staff.

Really like the care provided by Dr Fennell

I wanna say, Thank you everyone involved ,y’all are all a blessing !! Happy Holidays to you all !!

Dr Payton Fennell was awesome! Once we knew the cause of my issue he was quick to respond. He called me with the game plan and the information on what medication I needed. He’s a good guy!

Felt that he was very knowledgeable. And told me exactly what he was going to do.

Very pleased with the entire team. No more pain!

The entire experience from scheduling the appointment to the day of my exam was stellar in all regards and aspects. Thank you to the team of nurses and doctors who were caring - helpful and professional.

Dr. Fennell is the best!

I was surprise to see the most needed New Section of Orthopedics & Sports Medicine/Urgent Care on 2nd Floor. The Receptionist greeted me with a cheerful smile as she checked me in for my Appointment. It was a pledge to meet Dr. Fennell, which he assured me he will take care of my Medical concerns. I truly respect him for everything. I appreciate all the Medical Staff/PA, & X-Ray Tech.

All of the staff I encountered on my visit, which was a total of 5 different people from the front desk to the doctor were extremely friendly and pleasant.

great staff very friendly

Fantastic experience! Doctors and staff were courteous and quick to respond.

They took excellent care of me

I continue to be very pleased with every Novant facility I have visited. The providers always seem extremely competent, friendly and intent on providing the best care. Dr. Fennell and the team were great.

Excellent very professional

Dr. Fennal was very interested in what I had to say about my issue and I feel he gave me the best instructions on how to remedy it. Also Sean was through in giving instructions on exercises. Both were very nice and showed concern.

I saw Dr. Fennell. He made sure that a thorough and careful evaluation (including imaging) was done. He was very detailed in his examination and in his explanation of the problem. The follow-up treatment was explained thoroughly. Dr. Fennell also listened, both as part of his evaluation and as part of establishing goals. Really one of the best doctor/patient encounters I've had.

Courteous, informative, pleasant atmosphere

Dr Fennell and his staff always do a great job.

Excellent customer service .

I was well cared for and I really appreciate everyone’s care!

Very pleasant experience. The facility was clean, the staff was polite and efficient, and the provider did a great job explaining things and making me feel comfortable!

My experience was great I couldn't ask for better care or service. The team was great from entering the building to the completion of my appointment. I really appreciated the excellent service provided by the team of Healthcare workers. Please keep up the excellent team work. ?

Dr. Fennel was very nice and supportive.

Dr Fennel was thorough and very diligent with me and assessing my concerns. I feel as if we’re on the same page for treatment and hopefully management of my symptoms.

Sean and Dr. Fennel are amazing. From my first visit, the level of care has been unparalleled. They explain everything and answer all questions. I have never felt rushed or unheard. I’ve reached out with questions on MyChart and they’re answered in a very timely manner. I would recommend anyone to their care!

Dr. Fennell was very knowledgeable and thorough. Provided options and after care information to help with my decision-making.

Very pleased with Doctor Fennel.He answered all of my questions and said to call if any difficulty at all with pain

Dr. Fennell and his staff were great. Polite, personable, thorough and I am very happy with the care and solutions offered. So handy to have x-rays available right there, so no waiting for my diagnosis. I am very happy.

Very appreciative that they were able to work me in!!

I would like to thank the doctor and his assistant they were very kind and very polite and this was throughout the whole visit. As I left they extended this to everyone not just me what a great team that they are.??

Him and the trainer were great and explained everything well and always asked if I had questions! Very pleased with visit!!

Very friendly and professional team..

I felt like I had personal care not just another number.

I wish every doctors visit was as great as this visit! Never have I ever had a more friendly experience! Also, I've never had such a wait time. Truly, I would go to Dr. Fennel for all of my ailments if I could. Best experience I have ever had.

Dr. Fennell was absolutely wonderful and I would recommend him to anyone.

Wonderful place and love Dr Fennel!

There is not words to describe the excellent care I received from this office…. They and Dr Fennell are my forever patient… what a fabulous team of caregivers…

The doctor listen to me and was very knowledgeable and very helpful