This was my first appointment. This is the only reason for the "mostly" score for trust

Dr. Mishi Jackson is thoughtful, caring and really listens to what I have to say. I have been her patient for eight years and completely trust her with the management of my health care.

I had a very good experience and the doctor listen to my symptoms and did a great job diagnosing my symptoms

I have already referred Dr. Jackson to a neighbor who is also pleased with his care.

Dr.Jackson listened to me and asked me lots of questions. She was trying trying to help me get to what is causing my problem. She spent time with me and was not rushing.

Well satisfied

Great physician and staff.

Dr. Jackson was excellent as always.

Love Dr Jackson

Dr Jackson is the best

Dr Jackson is the best! She always listens, remembers me, and makes goal that’s are attainable!

Love Dr. Jackson. She is a great listener and allowed time to ask questions about my health. All staff was great and enjoy coming to the office.

Dr. Jackson has been my primary doc for 13+ years. I appreciate her kindness, knowledge, thoroughness and her caring spirit. Her staff has always been top notch too.

Absolutely love the entire sraff

Dr.Jackson was great

Was able to get an appointment within hours of calling. Wait time wasn’t long at all. First time meeting doctor. Friendly, knowledgeable, patient and tailored to my specific needs. Never been disappointed under Novant umbrella

I was judged by my appearance not my health concern. Was prescribed medication that the side effects of medication could cause the exact problem of why I was there to be seen. I will NOT BE RETURNING to this office!

I trust my provider explicitly.

I truly value this provider and her staff. I am grateful she is helping me to focus on caring for myself with wisdom and knowledge. They are an excellent resource.

I appreciate the team at Union Cross. I feel respected and valued as a person at this location. I hope to have continue my Healthcare journey with Dr. Mishi Jackson.

Dr. Jackson and staff were great in creating a medical experience for me that was exemplary. I am grateful.

Dr. Jackson and her team are awesome! I've been going there a while and even though they have lots of patients, they remember me and things about me. I appreciate that. They are always nice.

Absolutely ? percent care about their patients.

Love Dr. Jackson and her office!

Dr Jackson is a good doctor.

Entire staff is friendly and professional, I always enjoy my visits and Dr. Jackson is very personable.

Professional and friendly staff. I feel my concerns regarding my health are being addressed and I feel confident that they will be in the future.

Thank you I feel so much better

It was impeccable

I feel confident that my health is in good hands and that my concerns and questions are thoroughly addressed. I never feel rushed and always get good advice to maintain and improve my health.

Great Doctor Jackson

Love Dr.Jackson, she really cares about what I have to say! Everyone there is so kind?

Dr. Jackson is always so bubbly and happy, she makes you want to come to the Dr

Always satisfied with my visits to Dr. Jackson. She is part of my family as I've been going to her about 10 yrs.

Maybe I’m expecting too much from healthcare. My visit consisted of my vitals being taken by the Assistant and then just talking to my provider. Except for the vitals we could have just had a phone conversation.

So prompt and professional no waiting and sitting around to see doctor I was waiting less than 5 minutes unlike other doctor visits I have had elsewhere I love it they are the BEST

Dr. Jackson and the staff were wonderful and friendly. Looking forward to making the switch to this practice!

Very thorough visit. Highly competent performance by all personnel.

Good experience!

Dr Jackson was friendly, knowledgeable, and she listened to my concerns!

Awesome Dr and staff keep up the great work!

I always have trusted my doctor for my health needs

Dr. Mishi Jackson is an excellent physician. She is very smart and professional with her patients. I am very proud of her as a Medical Doctor and Woman of Color. She sets highest standards for the wellness of her patients. The staff at the front desk are very professional. I highly recommend this staff of Medical Professionals. Bravo Dr. Jackson, You Rock!!!

It was a smooth check in process.

The doctor listened and helped me with medication to get my health care in good condition, all the staff was very helpful and professional.

Nice to have Dr. Jackson back. Staff was helpful.

Staff are very professional, courteous and seem to care about all their patients.

Dr. Jackson and the entire staff are so caring, professional, and knowledgeable.

Dr. Jackson takes her time with me ad listens and answers all my questions and concerns. She not only cares about my physical health but my mental health as well.

My mom has been seeing Dr Jackson for over 6 years. She is awesome to my mom. In the last few years mom has lost her hearing and Dr Jackson and staff makes sure she understands everything they are telling her.

My provider, Dr. Jackson is the best one that I have ever had. She is kind, knowledgeable and very interested in my well-being.

I have the best experiences with the staff and Dr. Jackson. As my needs have adjusted she has listened carefully to my concerns and more important, my hopes.

Staff was attentive and the physician was excellent and answered all my questions. Dr. Jackson and her staff was very supportive and addressed my needs. Would recommend!

I enjoy my visits with Dr Jackson. She is very kind, engages with patient and answers all my questions with sincerity.

Love Dr. Jackson she very personable

The staff and Dr. Jackson are always very professional and efficient. Dr. Jackson always is attentive to my concerns and needs.

Dr. Mishi Jackson has given me medical advice and provides me with good medical care.

Dr. Jackson is the best. She always speaks to you and not at you and listens to your concerns. She provides recommendations and answers all my questions.

A few times I got sick ! Called for an app to see someone. And would get an app 3-or 4 days or a week later. Not good.

I am a new patient. Dr Jackson and her staff took time to get to know me and make sure I left with no questions and a treatment plan. I felt cared for and heard. Kudos to the entire staff. The customer service was wonderful making me feel like the people there wanted to be there to help.

Excellent all around. Even got a requested glass of water.

The PA that took care of me was great. Hope I would get her again if needed.

I love Dr. Jackson. She is very caring and very honest with me. The entire staff is great.