I felt comfortable speaking with my Health Care Provider. She was extremely knowledgeable and helpful.

Heather is a godsend !! She is very attentive to all my needs and listens to me.

It's always a pleasure to see Heather Thomson when I have to go in

Provider was excellent at listening and discussing needed labs. Very attentive to my needs and was quick to follow back up with results. Excellent provider and should be recognized for such great work.

I am having some serious health issues at this time. After my visit with Heather I have had every question that I had been wondering about had been answered.

My experience with the nurse and technician was great, and the PA assistant was great too

Heather and the team are great. They are friendly they actually take the time to remember your name when you come in the door. I wouldn't want to go anywhere else.

The staff and my Dr. were very friendly and attentive - I would most definitely recommend their services.

The tech was gentle when swabbing my nose for a flu test. Heather listened to my concerns and treated me accordingly. I left feeling better!

Excellent care from start to finish.

My Dr is amazing. For someone who has been afraid of Dr's my whole life...I've never felt so comfortable & cared for. Dr. H. Thomas???

Heather Thomas is great, she has always been extremely helpful to both me and my wife. Definitely would recommend to anyone who needs a new provider. She was kind and helped explain everything and made sure I had no further questions before leaving the office. At the end of the day, I trust that she cares about my health and well-being as a patient.

Heather and her CMA’s on the day of my visit (11/2) 7 am appointment were great as usual!!!

I have heather as my provider she is such a nice person and a great dr. She always has time to talk to you and she makes me feel super comfortable she’s the best

After my last visit, I literally told the ladies at the front desk that I love them on the way out the door. The atmosphere is always so wonderful and I always feel so welcomed. I really enjoy interacting with the providers. They are so down to earth and smart as a whip.

We love this office and Heather is a wonderful provider!!

Heather was amazing and very thorough

Dr Heather and her entire staff was very professional and very caring.

Heather was great. She was very nice. I’m just glad I was able to get in for a tetanus shot.

Have had great experience every time from reception to MA to PA. Always friendly and knowledgeable.

I’m always satisfied when I leave the office

Heather Thomas is as so supportive, encouraging, knowledgeable, and helpful.

From start to finish the customer service was exceptional. The were courteous and kind. Empathetic and concerned. I felt like they were providing personalized care for me.

I am thankful for the urgency of being seen and treated; especially before the holiday weekend.

Treat me very nice and friendly.

Heather is an amazing provider who always takes time to listen and then provides care accordingly.

Heather Thomas is just the best primary care doctor ever!! She jumped in and figured out what was needed for my treatment and was very helpful to me and respectful to me!! Please give her the best possible benefit for her fantastic service to me!! 5 stars and above!!!

Every time I go I am very satisfied Excellent service . Well satisfied .

I absolutely love all the primary care physicians at this facility. Heather Thomas has taken such wonderful care of me. Along with all the others!

Doc Heather is always on point with her care.

Heather is an awesome provider. Caring, attentive, & very informative. She speaks directly to you about possible outcome as lab work is completed and awaiting results. I would recommend her to anyone. She is in her true calling as a care provider.

Very Good Service!

I have a positive experience at every appointment! Heather and her team are wonderful ?? ??

It's a pleasure to attend this health facility

I've received excellent care each time I've visited this practice. Staff is always friendly!

Dr Thomas took the time to talk to me and seemed interested in what I was saying. I told her I was going through a hard time right now and she took the time to talk to me about it and cared about what I was saying.

Good experience. I like Dr. Heather

Great staff and very professional

Heather is so welcoming and understanding! So easy to talk to and truly listens and cares about me.

They take excellent care of my medical needs. They treat me with such respect it is amazing. They help me with new medication to treat my diabetes. They also work hard to find a solution to my sleep issues. Thank you Novant Kannapolis Family Medicine.???

Love Heather she's very careful with my plan of care.

I am so grateful for excellent care I received.

Heather Thomas is the kind of provider that everyone is looking for- she listens, takes notes, sets realistic goals and boundaries, and cares enough to follow up even beyond all expectation. I told her just yesterday that she is the glue that holds me together, and I'm so lucky she's my PCP.

Service at this establishment has always been exceptional.