Heather is very attentive in her position. She listens well & provides advise to support your needs. Goes beyond to ensure my needs are met. Excellent NP.

Dr.heather listen to what I had to say like she genuinely cares

My Nurse Practitioner is Top Tier, A1! No one better

Heather is so friendly and makes her patients feel at ease

Knowledgeable easy to understand, friendly put at ease.

Appreciate the professionalism

The entire staff at Novant Health Kannapolis Family Medicine are great. Professional and courteous in all areas.

My provider (Heather Thomas NP) is extremely caring and personable. I’m not a huge fan of Dr office visits but Heather is awesome! Thank you Heather for the amazing care you have always provided.

A very good N.P. and office staff ?? Thank you

I went to urgent care two times and did not get the care I needed and came here and Amanda NP knew exactly what to do and with her treatment I am already feeling so much better. Thank you!

The team at this Novant facility has always gone above and beyond to ensure I got the care I needed as soon as I needed it. I usually see Dr. Upchurch and have always had great experiences, but Dr. Thomas was available when I needed an appointment on short notice and I left knowing that I had been genuinely cared for and with the prescription that I needed. Thank you!

I adore my doctors. They are great to me and my family.

Heather and the staff were awesome

They allways do a great job

Heather Thomas is amazing!

Heather is amazing n her staff was awesome glad my daughter refer to her??????

Heather Thomas is absolutely amazing. She listens and shows she cares about ALL aspects of my health.

Every time I visit, the team is very friendly and great. It is always great.

The absolute best care I have ever experienced.

The staff was great Heather Thomson, the PA was outstanding with taking care of me during my sickness.

Heather is great!

I felt comfortable speaking with my Health Care Provider. She was extremely knowledgeable and helpful.

Heather is a godsend !! She is very attentive to all my needs and listens to me.

It's always a pleasure to see Heather Thomson when I have to go in

Provider was excellent at listening and discussing needed labs. Very attentive to my needs and was quick to follow back up with results. Excellent provider and should be recognized for such great work.

I am having some serious health issues at this time. After my visit with Heather I have had every question that I had been wondering about had been answered.

My experience with the nurse and technician was great, and the PA assistant was great too

Heather and the team are great. They are friendly they actually take the time to remember your name when you come in the door. I wouldn't want to go anywhere else.

The staff and my Dr. were very friendly and attentive - I would most definitely recommend their services.

The tech was gentle when swabbing my nose for a flu test. Heather listened to my concerns and treated me accordingly. I left feeling better!

Excellent care from start to finish.

My Dr is amazing. For someone who has been afraid of Dr's my whole life...I've never felt so comfortable & cared for. Dr. H. Thomas???

Heather Thomas is great, she has always been extremely helpful to both me and my wife. Definitely would recommend to anyone who needs a new provider. She was kind and helped explain everything and made sure I had no further questions before leaving the office. At the end of the day, I trust that she cares about my health and well-being as a patient.

Heather and her CMA’s on the day of my visit (11/2) 7 am appointment were great as usual!!!

I have heather as my provider she is such a nice person and a great dr. She always has time to talk to you and she makes me feel super comfortable she’s the best

After my last visit, I literally told the ladies at the front desk that I love them on the way out the door. The atmosphere is always so wonderful and I always feel so welcomed. I really enjoy interacting with the providers. They are so down to earth and smart as a whip.

We love this office and Heather is a wonderful provider!!

Heather was amazing and very thorough

Dr Heather and her entire staff was very professional and very caring.

Heather was great. She was very nice. I’m just glad I was able to get in for a tetanus shot.

Have had great experience every time from reception to MA to PA. Always friendly and knowledgeable.

I’m always satisfied when I leave the office

Heather Thomas is as so supportive, encouraging, knowledgeable, and helpful.

From start to finish the customer service was exceptional. The were courteous and kind. Empathetic and concerned. I felt like they were providing personalized care for me.

I am thankful for the urgency of being seen and treated; especially before the holiday weekend.

Treat me very nice and friendly.