Mediful for Patients

Virtual visits, home delivery and cost savings made easy

Get the best possible outcomes from your prescriptions with Mediful. This service connects you with a clinical pharmacist practitioner and medication management specialist to help make your complex prescriptions easier to understand and find the best prices for your medication. Ask your provider about being referred to the Mediful program so you have the support you need to ensure you get the best possible health outcomes from your treatment.

Mediful by the Numbers

The Mediful program is growing more popular every month, with more patients experiencing the peace of mind that comes from one of our Clinical Pharmacist Practitioners making prescription medications easier to manage and afford.

13,000+ patients in Mediful

19,000+ Virtual Visits

94% of patients recommend Mediful

28 CPPs available to help

79% of patients save on costs

100+ clinics engaged and growing

Meet your Mediful care team.

Your Mediful team works with your providers to help you understand your medicines, stay confident in your plan, and manage treatment with ease.

Clinical Pharmacist Practitioner (CPP)

Your CPP is a specially trained pharmacist who works closely with your care team to help manage your medications and keep your treatment plan simple and effective. Your CPP can help you:

Review all of your medicines to make sure they are safe and working well together
Adjust doses, start or stop certain medications under your provider’s guidance
Help manage conditions like diabetes, high blood pressure, high cholesterol, and others
Answer your questions about side effects, costs, and how to take your medicines correctly

Medication Management Specialist (MMS)

Your MMS helps make managing your medications simpler, more reliable and easier to fit into your everyday life. They can:

Check in about missed doses or delayed refills
Set up 90-day refills, automatic refills or mail-order options when available
Work with your pharmacy and insurance on needs like prior authorizations or high copays
Help you build routines, reminders or pillbox systems that fit your lifestyle

Patient Service Coordinator (PSC)

Your Patient Service Coordinator is your go-to resource for scheduling and general questions about the Mediful program. They keep everything organized so you always know who to contact and what to expect next. Rely on them to:

Help you schedule or reschedule phone or video appointments
Connect you with the right team member, such as a CPP or MMS
Assist with paperwork, enrollment and follow-up steps
Make sure your questions reach the right person and you get timely answers

How We Work Together for You

Get ready for your first visit.

Your first appointment with our clinical pharmacist practitioner will be either be a telephone or video visit. To help you get the most of your time, here is a short list of things to prepare for you virtual visit.

Confirm whether your appointment is a telephone or a video visit so you can plan accordingly
- If video visit: Make sure your computer or telephone has video capabilities and enough battery life remaining to complete the visit. Please connect through MyChart prior to appointment time.
- If telephone visit: You will receive a phone call from 704-316-4610. Please save this number for the Mediful Inland Clinic.
Find a quiet place that you are comfortable discussing your medical information.
Have a list of medications or have your medication bottles ready to review at time of visit.
If you check your blood sugar or blood pressure, have that information available for review at time of visit.

A senior woman smiling while using her phone.

Ask your care team about Mediful.

To learn more about Mediful and how it can help you, speak with your care team, message them in MyChart.