Rely on us to help you get a clear picture of your health

Whether your care team wants to investigate a medical concern or assess the efficacy of a treatment, Novant Health Imaging at Ballantyne Medical Center is here to help. We offer you easy access to state-of-the-art imaging tools so you and your providers can fully understand your health and develop a treatment plan. 

A department of Novant Health Ballantyne Medical Center, we are located within the medical center on Providence Road West, just east of Johnston Road. Reach us by heading south on Johnston from Interstate 485, or north on Johnston from South Carolina. We are convenient to Ballantyne, south Charlotte, Pineville and Indian Land.

Our Services

Novant Health Imaging at Ballantyne Medical Center makes it simple for you to get the imaging services you need close to where live or work, or close to where you are seeing a provider. Imaging services we offer include:

Learn more about these imaging services as well as services offered at other Novant Health locations.

Imaging Appointments

To get an appointment for most diagnostic imaging procedures, you typically must have a referral and physician's order. Start with talking with your primary care provider about your concern. They can help get you on the path to getting an imaging referral if needed. Novant Health imaging centers accept all physician imaging orders.

If you have had a previous imaging procedure and need new images, you do not need go back to the same imaging center you went to before. Our radiologists can request the images from your previous exam(s) to compare to your new results.  

It is important that you keep your scheduled imaging appointment. If you will be late due to an emergency, please call our scheduling team as soon as possible to cancel or reschedule.

What to Bring

Please bring the following documents to your appointment. Make sure your insurance card is current for the date of your exam.

Referral form from your doctor
Insurance Card
Contact information
Payment (if applicable)
A Novant Health nurse is holding paperwork as she explains information to a patient.

Costs & Insurance

Insurance company approval may be required (“prior authorization”) even with valid imaging orders from your provider.

Appointment costs vary depending on specific procedure, your insurance coverage, and the imaging center. Good faith estimates are provided and discounted services may be available if you don't have insurance.

Be sure to take advantage of our many free healthcare cost resources — including financial navigators — to learn more.

A health care provider is reviewing an x-ray while talking on the phone.

Your Imaging Results

A radiologist will review your medical images and report their findings to your doctor 24 to 72 hours after your exam. (Your doctor can also request to view the images online.) Your doctor will contact you to discuss your results and any next steps.

Take advantage of Novant Health MyChart to:

  • View your imaging results as soon as they’re available
  • Contact your doctor
  • Set up follow up appointments