Making your stay with us as convenient and comfortable as possible
Novant Health Huntersville Medical Center, our patients and their
families come first. That’s why we do everything we can to help you
get better and stay healthy. Part of providing comprehensive, quality
healthcare is ensuring your stay with us as comfortable as possible. When you
arrive, your first step before any inpatient or outpatient procedure
is to visit our admitting department. Our knowledgeable registrars
can help you complete the necessary forms while answering any
questions you may have.
Need more information about your stay at Huntersville Medical Center? Please call our medical
resource management department at:
What should I
You may want to
bring the following items for your stay:
- Insurance card
- Current medications
- Robe and slippers
- Glasses and glasses case
- Grooming items (toothbrush, comb)
- Contacts and containers
- Dentures and containers
Please mark all
personal items with your name in case they are misplaced. Even though
our hospital professionals will take care with personal belongings,
we cannot be responsible for loss or damage of those items.
I bring valuables?
leave all valuables, including jewelry and cash, at home. If you
accidentally bring these items to the hospital, they can be stored in
the hospital safe. If you have any security concerns or observe
suspicious behavior, please contact the hospital operator by dialing 0 (zero). A security officer will be notified immediately.
Admitting department locations & hours
Hospital main lobby: Monday through Friday: 6:30 a.m. to 7 p.m. Saturday and Sunday: 6:30 a.m. to 3 p.m.
Emergency department: Open 24/7
partnership with Morrison Healthcare Food Service, Huntersville Medical Center is working to redefine hospital food. To
accomplish this, we have created the Great
This program helps patients discover that eating healthy can also be
delicious. We use fresh, wholesome ingredients that treat your taste
buds and your body. We take it a step further by teaching patients
how to continue making these healthy choices once they return home.
food services are available through the Catering
system or our Dining
system. With Catering
we provide personal, restaurant-style service with a nutrition
expert discussing menu choices and taking your order. With Dining
you can order meals when you’re ready to eat and have them delivered within
45 minutes by a member of our friendly, professional staff.
ensure that you and your guests are as comfortable as possible, we
also offer various amenities, including:
call button - Our nurse call system gives patients constant access
to a care provider.
technology - Our patient rooms have a flat screen TV with Internet
and DVD capabilities.
daybeds - We offer daybeds in most patient rooms, including
sensor lights - All inpatient rooms have private restrooms and
- Our labor-delivery-recovery-postpartum suites have a private
bathroom and most have a Jacuzzi for the comfort of our new moms.
I need to give consent for treatment?
admission, you will be asked to sign a Conditions of Admission form
to grant Huntersville Medical Center permission to treat you and to
release medical information concerning your treatment to the
rights and responsibilities
you arrive you will also be made aware of your rights and
to your hospital admittance, you should complete what is known as
an advance directive. This legal document will help your doctors
and loved ones make important decisions about your health should you
be unable to speak for yourself.
An advance directive is a written description of the medical care you
would or would not want in the future if you are unable to speak for
yourself. This description should be based on your values and what
is important to you. The directive should include the name of someone who will make healthcare
decisions for you if you cannot make them for yourself. An advance
directive is also known by the following terms:
Durable Power of Attorney for Healthcare
Declaration of Physicians (Natural Death Act)
Medical Orders for Scope of Treatment (MOST)
Living Will Medical Care Decisions
Health respects the wishes of our patients concerning medical care,
including the right to accept or refuse medical or surgical
treatment. For more information regarding our admissions services,
doctor will determine when you are ready to go home and will provide
you with written authorization of discharge. At that time, your
doctor or nurse will review any instructions for follow-up care with
you and provide you with a copy of these instructions. Your
discharge plan may include information about:
- Foods to avoid with your medicines
- Use of equipment
- Available community service
- Care of your incision and pain management
- Activities of daily living
- Safety measures
- Follow-up appointments and care
- Special diet
- Financial concerns
- Lifestyle changes, such as stopping tobacco use
time is approximately 11 a.m. and we ask you plan to have a
friend or family member available to take you home at time of
you have any concerns after you are discharged, please call our medical
resource management department at 704-316-3848.