Special care nurseries
Novant Health community hospitals give you access to a level III special care nursery. As in our level IV NICUs, neonatologists and neonatal nurse practitioners in the nurseries give your family important options for specialized care close to where you live.
Critical care transport
If your baby needs to be moved to a NICU for acute medical services, our critical care transportation team can get you there. Our neonatal and pediatric transport vehicle makes many of our critical care services available en route.
NICU and you
You play an important role in the recovery of your newborn. You’re encouraged to visit often and build a bond with your child. In some cases, you may be able to hold your baby. If not, you may still be able to hold your baby’s hand or stroke his or her head. Guests age 13 and older are welcome to visit. If you have questions about caring for your child once home from the NICU, call on us at any time. We’re here to help days, nights and weekends.
Helping you and your family find encouragement and support during your child’s recovery is important to us. Ask us about programs available from Family Support Network of North Carolina. Services include one-on-one peer support for parents who have a child in a NICU. Ask us about lodging at Ronald McDonald House if you have a baby at our Winston-Salem or Charlotte NICU and live in another city or town.
To help you and your family with caring for your little one at home, our discharge staff can offer tips and resources for an easier transition. A medical social worker can help you with tasks ranging from filing insurance forms to setting up skilled nursing care and support programs.