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Health insurance acceptance

Insurance & contracted managed care plans

The list below is for reference purposes only and is subject to change. Check with your health plan to confirm that Novant Health is included. Novant Health may participate in some, but not all, products offered by a health plan. Coverage limitations are dependent on individual group contracts.

For questions about insurance coverage and specific plan products including plans that include a narrow or limited network, please contact your insurance carrier directly.

Questions regarding your insurance?

If you have any questions regarding your insurance, please call toll-free 844-2Novant (1-844-266-8268) to speak with a Customer Service Representative to answer questions, schedule an appointment with your doctor, or pre-register for a service. You can also make an appointment or pre-register online here.

Health plan list

 North Carolina

Aetna
URL: www.aetna.com
Novant Health is in-network with all Aetna networks, except Aetna’s National Advantage Program (NAP). However, but there may be tier differentiation and provider limitations in certain markets.

Aetna's Leap Product - Novant Health is considered in-network at "Tier II".

Behavioral Health Systems
URL: www.behavioralhealthsystems.com
Novant Health's behavioral health facilities providers are in-network.

BlueCross and BlueShield of North Carolina
URL: www.bcbsnc.com
Novant Health is in-network with all BCBSNC networks with the exception of the Blue Local product.

Carolina Behavioral Health Alliance
URL: www.cbhallc.com
Novant Health's behavioral health providers are in-network.

CIGNA Behavioral Health
URL: cignabehavioral.com
Novant Health's behavioral health providers are in-network.

CIGNA Healthcare of North Carolina
URL: www.cigna.com

Coventry
URL: chccarolinas.coventryhealthcare.com
Novant Health is in-network with all Coventry networks, but there may be tier differentiation and provider limitations in certain markets.
Coventry Duke Basic, Duke Select, Raleigh Market - Novant Health Durham Internal Medicine and Durham Diagnostic Imaging - Henderson, Independence Park, and Triangle Medical Park are participating only.

First Health
URL: firsthealth.coventryhealthcare.com

Healthnet (Tricare Prime & Extra)
URL: www.hnfs.com

Humana (ChoiceCare) Network
URL: www.humana.com

Humana Behavioral Health
URL: www.humana.com
Novant Health's behavioral health facilities providers are in-network.

Magellan Behavioral Health
URL: www.magellanhealth.com
Novant Health's behavioral health providers are in-network.

MedCost
URL: www.medcost.com
Novant Health is in-network with all MedCost networks with the exception of the MedCost Ultra product in which Novant Health is a "tier 2" provider.

Multiplan
URL: www.multiplan.com

Primary Physician Care
URL: www.healthgram.com

Private Healthcare Systems, Inc. (PHCS)
URL: www.multiplan.com

Provider Select
URL: www.psippo.net
All Novant Health providers are in-network with Provider Select with the exception of our MedQuest imaging facilities.

Three Rivers Provider Network
URL: trpnppo.com

Tricare (See HealthNet above)
URL: www.hnfs.com

United Behavioral Health
URL: www.liveandworkwell.com/public/
Novant Health's behavioral health providers are in-network.

United Healthcare
URL: www.uhc.com

Veteran's Choice
URL: www.hnfs.com
Eligible Veterans must contact Health Net Federal Services, LLC (HealthNet) to obtain authorization for all care under the Veteran's Choice Plan. Novant Health, including it's MedQuest imaging facilities, do not participate in the PCCC program.

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 South Carolina


Aetna
URL: www.aetna.com
Novant Health is in-network with all Aetna networks, except Aetna’s National Advantage Program (NAP).

Blue Choice of South Carolina
URL: www.southcarolinablues.com

Novant Health does not participate in the BCBSSC Exchange plans: BlueEssentials Plan and the Blue Option Plan.

BlueCross and BlueShield of South Carolina
URL: www.southcarolinablues.com
Novant Health does not participate in the BCBSSC Exchange plans: BlueEssentials Plan and the Blue Option Plan.

CIGNA Behavioral Health
URL: cignabehavioral.com
Novant Health's behavioral health providers are in-network.

CIGNA Healthcare
URL: www.cigna.com

Coventry HealthCare
URL: chccarolinas.coventryhealthcare.com

First Health
URL: firsthealth.coventryhealthcare.com

Humana Military (Tricare Prime & Extra)
URL: www.humanamilitary.com

Humana (ChoiceCare) Network
URL: www.humana.com

Humana Behavioral Health
URL: www.humana.com
Novant Health's behavioral health facilities providers are in-network.

MedCost
URL: www.medcost.com

Multiplan
URL: www.multiplan.com

Primary Physician Care
URL: www.healthgram.com

Private Healthcare Systems, Inc. (PHCS)
URL: www.multiplan.com

Provider Select
URL: www.psippo.net
All Novant Health providers are in-network with Provider Select with the exception of our MedQuest imaging facilities.

Three Rivers Provider Network
URL: trpnppo.com

United Behavioral Health
URL: www.liveandworkwell.com/public/
Novant Health's behavioral health providers are in-network.

United Healthcare
URL: www.uhc.com

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 Virginia


Aetna
URL: www.aetna.com
Novant Health is in-network with all Aetna networks/products, except those mention below. There may be a tier differentiation with certain in-network products.

  • Novant Health is not participating in Aetna’s National Advantage Program (NAP).
  • Effective 1/1/2017, Novant Health will be considered an out of network provider with the following Innovation Health products: Employer Plans - Signature plans: Signature Gold HMO, Signature Silver HMO; 2017 APCN Plan: Aetna Premier Care Innovation Health; 2017 Individual Plans and 2017 SHOP Plans on Exchange LEAP Plans (and off exchange as well): Silver Basic, Silver Plus, Bronze Plus, Bronze Basic, Bronze HSA, Gold Basic, Gold Diabetes, Gold Catastrophic.

Anthem/Anthem Healthkeepers
URL: www.anthem.com

Beechstreet
URL: www.beechstreet.com
Novant Health UVA Health System Prince William Medical Center, Novant Health UVA Health System Haymarket Medical Center, Novant Health Imaging Tyson's Corner, and Novant Health Imaging Vienna ONLY.

Behavioral Health Systems
URL: www.behavioralhealthsystems.com
Novant Health's behavioral health facilities providers are in-network.

CareFirst (BCBS of Maryland)
URL: www.carefirst.com

CIGNA Behavioral Health
URL: cignabehavioral.com

CIGNA Healthcare
URL: www.cigna.com

Coventry Health Care
URL: chcvirginia.coventryhealthcare.com
Novant Health is in-network with all Coventry networks, but there may be tier differentiation and provider limitations in certain markets.

First Health
URL: firsthealth.coventryhealthcare.com
Novant Health is in-network with First Health.

Healthnet (Tricare Prime & Extra)
URL: hnfs.com

Humana (ChoiceCare) Network
URL: www.humana.com
Humana uses Virginia Health Network for its commercial products in Virginia.

Humana Behavioral Health
URL: www.humana.com
Novant Health's behavioral health facilities providers are in-network.

Kaiser Permanente
URL: thrive.kaiserpermanente.org/care-near-med-atlantic
Novant Health UVA Health System Prince William Medical Center and Novant Health UVA Health System Haymarket Medical Center are in-network with all Kaiser Permanente VA networks with the exception of the Kaiser Permanente Signature product.

Magellan Behavioral Health
URL: www.magellanassist.com/default.aspx
Novant Health's behavioral health providers are in-network.

Multiplan
URL: www.multiplan.com

Optima Health
URL: www.optimahealth.com

Private Healthcare Systems, Inc. (PHCS)
URL: www.multiplan.com

Three Rivers Provider Network
URL: trpnppo.com

United Behavioral Health
URL: www.liveandworkwell.com/public/
Novant Health UVA Health System Prince William Medical Center and Novant Health UVA Health System Haymarket Medical Center ONLY

United Healthcare / OneNet (formerly Alliance PPO/MAMSI)
URL: www.uhc.com
Novant Health UVA Health System Prince William Medical Center, Novant Health UVA Health System Haymarket Medical Center, Novant Health Imaging Tyson's Corner, and Novant Health Imaging Vienna ONLY

Virginia Health Network
URL: www.vhn.com
Novant Health facilities are in-network with most VHN products except Lync. Our MedQuest imaging facilities and physicians are not participating at this time.

Veteran's Choice
URL: www.hnfs.com
Eligible Veterans must contact Health Net Federal Services, LLC (Healthnet) to obtain authorization for all care under the Veteran's Choice Plan. Novant Health and MedQuest do not participate in the PCCC program.

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Medicare & Medicaid plan list 

 North Carolina - Medicare/Medicaid

Medicare


Medicaid



Medicare

Aetna Medicare HMO/PPO
URL: www.aetnamedicare.com
Novant Health participates in all of Aetna's Medicare Advantage plans but is out of network with Aetna Medicare Prime HMO.

Blue Medicare
URL: www.bcbsnc.com/medicare/

Cigna HealthSpring Medicare Advantage
URL: www.cigna.com/medicare/cigna-healthspring
All Novant Health providers are in-network with Cigna HealthSpring Medicare Advantage.

Coventry Advantra PPO (Coventry Medicare)
URL: coventry-medicare.coventryhealthcare.com
Novant Health participates in all of Coventry's Medicare Advantage plans.

Humana Medicare Advantage
URL: www.humana.com
Novant Health is in-network with all Humana MA plans with the exception of the THN MA HMO in the Greensboro market and the Alignment MA HMO in Wake County.

PACE of the Southern Piedmont
URL: pacesp.com

UHC Medicare Complete (formerly known as AARP Medicare Complete Evercare Secure Horizons)
URL: www.uhc.com

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Medicaid

Alliance Behavioral Healthcare
URL: www.alliancebhc.org
Novant Health's behavioral health facilities are contracted with Alliance Behavioral Healthcare but our physicians are not directly contracted.

Cardinal Innovations (formerly Piedmont Behavioral Health)
URL: www.cardinalinnovations.org
Novant Health's behavioral health providers are in-network.

Carolina ACCESS I, II, III
URL: www.communitycarenc.com

EastPointe Behavioral Health
URL: www.eastpointe.net
Novant Health's behavioral health facilities are contracted with EastPointe Behavioral Health but our physicians are not directly contracted.

Partners Behavioral Health Management
URL: www.partnersbhm.org
Novant Health's behavioral health facilities are contracted with Partners Behavioral Health Management but our physicians are not directly contracted.

Smoky Mountain Center
URL: www.smokymountaincenter.com
Novant Health's behavioral health facilities are contracted with Smoky Mountain Center but our physicians are not directly contracted.

Sandhills LME MCO
Novant Health's behavioral health facilities are contracted with Sandhills LME MCO but our physicians are not directly contracted.

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 South Carolina - Medicare/Medicaid

Medicare


Medicaid



Medicare

Aetna Medicare HMO/PPO
URL: www.aetnamedicare.com
Novant Health participates in all of Aetna's Medicare Advantage plans but is out of network with Aetna Medicare Prime HMO.

Coventry Advantra PPO (Coventry Medicare)
URL: coventry-medicare.coventryhealthcare.com
Novant Health participates in all of Coventry's Medicare Advantage plans.

Humana Medicare Advantage
URL: www.humana.com

UHC Medicare Complete (formerly known as AARP Medicare Complete Evercare Secure Horizons)
URL: www.uhc.com

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Medicaid

Absolute Total Care
URL: www.absolutetotalcare.com
Novant Health's South Carolina health providers are in-network.


Molina Healthcare of South Carolina
URL: www.molinahealthcare.com
Novant Health's South Carolina health providers are in-network.

First Choice by Select Health of South Carolina
URL: www.selecthealthofsc.com
Novant Health's South Carolina health providers are in-network.

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 Virginia - Medicare/Medicaid

Medicare


Medicaid



Medicare

Aetna Medicare
URL: www.aetnamedicare.com
Novant Health participates in all of Aetna's Medicare Advantage plans but is out of network with Aetna Medicare Prime HMO.

Anthem VA Healthkeepers Medicare/Medicaid CCC
URL: www.anthem.com

Coventry Advantra PPO (Coventry Medicare)
URL: coventry-medicare.coventryhealthcare.com
Novant Health participates in all of Coventry's Medicare Advantage plans.

Humana Medicare Advantage
URL: www.humana.com
Novant Health UVA Health System hospitals participate in the Medicare Advantage product. Our MedQuest imaging facilities do not participate.

Humana Commonwealth Coordinated Care (Dual Eligibles Plan)
URL: www.humana.com
Novant Health hospitals and physician group participate in the dual eligibles product. Our MedQuest imaging facilities do not participate.

UHC Medicare Complete (formerly known as AARP Medicare Complete Evercare Secure Horizons)
URL: www.uhc.com
ONLY Novant Health UVA Health System Prince William Medical Center, Novant Health UVA Health System Haymarket Medical Center, and certain Novant Health medical group providers participate in this product. Please confirm with your physician prior to scheduling an appointment.

Virginia Premier (Dual Eligibles Plan)
URL: www.vapremier.com
Novant Health UVA Health System hospitals participate in the dual eligibles product but not in Virginia Premier's Medicaid product. Our MedQuest imaging facilities and physicians do not participate.

INTotal Health (fka Amerigroup) Medicare Advantage
URL: www.intotalhealth.org
ONLY Novant Health UVA Health System Prince William Medical Center, Novant Health UVA Health System Haymarket Medical Center, Novant Health Lake Manassas OB, and Novant Health Imaging Tyson's Corner are in-network.

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Medicaid

Anthem VA Healthkeepers Medicare/Medicaid CCC
URL: www.anthem.com

Humana Commonwealth Coordinated Care (Dual Eligibles Plan)
URL: www.humana.com
Novant Health UVA Health System hospitals participate in the dual eligibles product. Our MedQuest imaging facilities and physicians do not participate.

INTotal Health (fka Amerigroup) Medicaid
URL: www.intotalhealth.org
ONLY Novant Health UVA Health System Prince William Medical Center, Novant Health UVA Health System Haymarket Medical Center, and Novant Health Lake Manassas OB are in-network.

Virginia Premier (Dual Eligibles Plan)
URL: www.vapremier.com
Novant Health UVA Health System hospitals participate in the dual eligibles product but not in Virginia Premier's Medicaid product. Our MedQuest imaging facilities and physicians do not participate.

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Health Insurance Marketplace

(also known as the Health Exchange)

Novant Health is contracted with and in-network for many Health Insurance Marketplace plans. Learn more about the Health Insurance Marketplace, including eligibility requirements and enrollment opportunities.

View a list of which Health Insurance Marketplace plans are accepted at Novant Health facilities »