Welcome to Novant Health Go

Clinic health insurance acceptance

Accepting a variety of commercial health insurance providers

To ensure you can get the care you need, Novant Health participates in a wide range of health plans and accepts most major insurance providers; however, it is important that you contact your insurance provider before receiving treatment to verify that you have full coverage. You should also determine your individual plan requirements regarding referrals, authorizations and co-pay/deductible amounts.

Health plan options

The health plan list below represents the commercial health insurance, workers' compensation, Medicaid and Medicare options for our clinics and doctors. Not ALL NHMG providers participate in all plans. Please verify plan acceptance and participation with your provider – your clinic or other health service provider. To inquire about a health plan option, contact the clinic.

Managed care plans

 Carrier
  Type of plan
Aetna
  HMO, POS, PPO
Aetna Behavioral Health (Psychiatric Providers Only)
  Behavioral Health
Anthem BCBS (Virginia Clinics Only)
  HMO, POS, PPO
BCBS for NC Teachers and State Employees (NC Clinics Only)
 
BCBS for SC Teachers and State Employees (SC Clinics Only)
 
Beech Street (Women's Care - Charlotte Locations Only)
  PPO
Blue Choice of South Carolina
  HMO
Blue Cross Blue Shield of North Carolina
  HMO, POS, PPO
Blue Cross Blue Shield of South Carolina
  POS, PPO
CareFirst BCBS (Virginia Clinics Only)
  HMO, POS, PPO
Carolina Behavioral Health Alliance (Psychiatric Providers Only)
  Behavioral Health
Cigna Behavioral Health (Psychiatric Providers Only)
  Behavioral Health
CIGNA Healthcare
  HMO, POS, PPO
Duke University Self Insured/Duke Select - thru WellPath (Durham Internal Medicine Only)
  Employer Specific
First Health
  PPO
GreatWest   POS, PPO
Healthgram (formerly Primary Physician Care)
  PPO
HUMANA National POS - Open Access - aka Kanawha Benefit Solutions
  POS, PPO
Kaiser Permanente (NICS Prince William Only)
  HMO, POS, PPO
Magellan Behavioral Health (Psychiatric Clinics Only)
  Behavioral Health
MedCost   PPO
MultiPlan, Inc
  PPO
NC Health Choice
 
PHCS   PPO
Provider Select, Inc.
  PPO
SC State Health Plan (SC Clinics Only)
 
Three River Provider Network
  PPO
Tyson Preferred Network for Tyson Foods
  PPO
United HealthCare
  HMO, POS, PPO
WellPath - also known as Coventry
  HMO, POS, PPO

Workers compensation

Novant Health medical group urgent care and some orthopedic locations accept many workers compensation insurance carriers, and will bill your employer's carrier after treatment of your on-the-job injury.

Some workers compensation insurance carriers provide "designated" physician and hospital networks for the treatment of work-related injuries. Your employer should let you know if these designated workers compensation networks pertain to you.

Government programs

 Carrier
  Type of plan
Carolina Access
  Government
Carolina Access II
  Government
Medicare - all States
  Government
Railroad Medicare
  Government
SC Medicaid (Greater Charlotte, South Carolina & Coastal Clinics Only)
  Government
Tricare Prime (North Carolina & Virginia Clinics Only)
  Government
Tricare Reserve Select - TRS
  Government
Tricare Standard - formerly Champus
  Government
VA Medicaid (Greater Winston, Triangle & Virginia Clinics Only)
  Government

Medicare replacement plans

 Carrier
  Type of plan
Aetna Medicare HMO/PPO
  Medicare HMO, PPO
Aetna Medicare Open Plus
  Medicare PFFS
Blue Medicare HMO Enhanced - North Carolina (NC Clinics Only)
  Medicare HMO, PPO
Blue Medicare HMO Medical - North Carolina (NC Clinics Only)
  Medicare HMO, PPO
Blue Medicare HMO Standard - North Carolina (NC Clinics Only)
  Medicare HMO, PPO
Blue Medicare PPO Enhanced - North Carolina (NC Clinics Only)
  Medicare HMO, PPO
Blue Medicare PPO Enhanced Freedom - North Carolina (NC Clinics Only)
  Medicare HMO, PPO
Cigna Healthspring
  Medicare HMO
Humana Medicare
  Medicare HMO, PPO, PFFS
Today's Options
  Medicare PFFS
Today's Options Value/Premier
  Medicare HMO, PPO
UHC Medicare Solutions (formerly AARP Medicare Complete/Essential or EverCare)
  Medicare HMO, PPO

Medicaid HMO plans

South of our South Carolina clinics accept the following Medicaid HMO plans; please contact the clinic to confirm your plan is accepted.

 Carrier
  Type of plan
Absolute Total Care
  Medicaid HMO
Advicare (formerly Palmetto Physician Care)
  Medicaid HMO
Molina Healthcare (formerly South Carolina Solutions)
  Medicaid HMO
Select Health - First Choice
  Medicaid HMO