Welcome to Novant Health GO
health insurance marketplace website

Health insurance marketplace

Novant Health is ready to answer common Marketplace questions

 How do I sign up for or renew a marketplace plan?

You can apply for coverage in four ways.

  • Online: Get started at HealthCare.gov

  • By phone: Call 1-800-318-2596, (TTY 855-889-4325) 24 hours a day, seven days a week.

  • With in-person help: Visit localhelp.healthcare.gov for a list of trained people in your community who can assist you in filling out an application and enrolling.

  • With a paper application: Download and print the application PDF and instructions at healthcare.gov. Once you mail it in, you'll get eligibility results by mail within two weeks.

 What happens if I do not qualify for a marketplace plan?

Please visit HealthCare.gov for more information.

 What happens if I do not get a health plan in 2023?

Having health insurance is important because it helps pay for care while protecting you financially in the event of an expensive health condition. Research also shows that people with health insurance are more likely to have a regular doctor and receive care when they need it.

 What dates do I need to keep in mind if I plan to sign up for 2023 health plan?

Open enrollment

  • Open enrollment begins -  1, 2022
  • Open enrollment ends -  15, 2023
  • Enroll by December 15 to have plan starting  1, 2023
  • Enroll between December 16 and January 15 for coverage effective February 1, 2023
 Who can get coverage through the marketplace?

U.S. citizens who do not have insurance, who buy their own health plans or who cannot get Medicaid or Medicare can buy a plan through the marketplace.

Those who buy plans through the marketplace may qualify for savings, which will vary by the amount of money their family makes.

 Will I get to visit Novant Health doctors and hospitals I want?

Before you buy, ask or check online to see which doctors and hospitals are included in the plan. If you already have a regular doctor, check to see if that doctor is part of the plan. This is important if you want to keep your out-of-pocket costs down.

 Are there marketplace plan changes I should know about for 2023?
Bright HealthCare plans from Bright HealthCare Company of North Carolina will NOT be available in 2023.

If you have a Bright HealthCare plan from Bright HealthCare Company of North Carolina and do not take action, you may be automatically enrolled in a new plan that does not include your doctor(s) and in-network Novant Health access.

If you do NOT select an in-network plan, your new 2023 health insurance plan may be out-of-network for ongoing care with your existing doctor(s) or at Novant Health. This may include care for maternity needs, complex and existing pediatric conditions, cancer treatment, behavioral health, transplants and hospice care.

Act now by comparing marketplace plan options on healthcare.gov to ensure your 2023 plan includes your doctor(s) and Novant Health.

 What are short-term or association plans? Do they provide the same coverage as other plans on the Health Insurance Marketplace?

Short-term or association plans are not equivalent to the health insurance plans available for purchase on healthcare. gov. They may have fewer benefits or a number of exclusions.

A time outside the yearly Open Enrollment Period when you can sign up for health insurance. You qualify for a Special Enrollment Period if you’ve had certain life events, including losing health coverage, moving, getting married, having a baby, or adopting a child, or if your household income is below a certain amount. Depending on your Special Enrollment Period type, you may have 60 days before or 60 days following the event to enroll in a plan. You can enroll in Medicaid or the Children’s Health Insurance Program (CHIP) any time. Job-based plans must provide a Special Enrollment Period of at least 30 days.

Visit https://www.healthcare.gov/screener to see if you qualify.