Welcome to Novant Health Go
health insurance marketplace website

Health insurance marketplace

Novant Health is ready to answer common Marketplace questions

 How do I sign up for or renew a marketplace plan?

You may apply during the open enrollment period by:

  • Visiting HealthCare.gov

  • Calling 1-800-318-2596, 24 hours a day, 7 days a week to get help from a trained agent in your area


  • To see Novant Health marketplace plan participation, visit our insurance plan options page.

 What happens if I do not qualify for a marketplace plan?

Please visit HealthCare.gov for more information.

 What happens if I do not get a health plan in 2018?

Having health insurance is important because it helps pay for care while protecting you financially in the event of an expensive health condition. Research also shows that people with health insurance are more likely to have a regular doctor and receive care when they need it.

 What dates do I need to keep in mind if I plan to sign up for 2019 health plan?
Nov. 1, 2018- Open enrollment begins.
Dec. 15, 2018 - Open enrollment ends. If you miss this date, you cannot sign up for a plan unless you qualify for special enrollment.
Jan. 1, 2019 - Plans sold during open enrollment start Jan. 1, 2019
 Who can get coverage through the marketplace?

U.S. citizens who do not have insurance, who buy their own health plans or who cannot get Medicaid or Medicare can buy a plan through the marketplace.

Those who buy plans through the marketplace may qualify for savings, which will vary by the amount of money their family makes.

 Will I get to visit Novant Health doctors and hospitals I want?

Before you buy, ask or check online to see which doctors and hospitals are included in the plan. If you already have a regular doctor, check to see if that doctor is part of the plan. This is important if you want to keep your out-of-pocket costs down.

 Are there changes I should know about for 2019?

Consumers should be cautious when purchasing plans not sold on the marketplace. Some plans may not have a contracted provider network. That means consumers could be expected to make large payments upfront to receive services. Healthcare.gov is the best place to go for up-to-date plans covered under the Affordable Care Act. Talk to a trained agent when shopping for a plan.

 What are short-term or association plans? Do they provide the same coverage as other plans on the Health Insurance Marketplace?

Short-term or association plans are not equivalent to the health insurance plans available for purchase on healthcare. gov. They may have fewer benefits or a number of exclusions. Customers should be very wary of such plans and not just buy based on price, warns Bob Seehausen, senior vice president of business development and sales for Novant Health.