Prepare for Your Visit

Thank you for choosing Novant Health. We look forward to getting to know you and supporting your health journey. Every visit is important to us.

Plan to arrive at least 15 minutes before your appointment time, but verify the desired arrival time in MyChart or with your care team.

To find contact information, directions, parking and location-specific policies, visit your clinic's website under "Find or contact a location.” If you have questions about your appointment, contact your care team’s office by phone or in MyChart.

What to bring to your appointment

Photo ID
Insurance card
Method of payment
List of current medications
A mother and her daughters signing in at the clinic's reception desk

Patient forms

Completing paperwork required for your visit is quick and easy with the Novant Health MyChart app. If you prefer paper forms, be sure to arrive 15-30 minutes early to complete them before your appointment.

Novant Health MyNovant Mobile App Screenshot of Landing Page

MyNovant app

With the MyNovant app, it's never been easier to manage your health. You can schedule appointments, view test results, refill prescriptions and even have virtual visits right from your computer or smartphone. Available on the Apple App Store and Google Play.

Woman sitting in a chair viewing and using her smartphone

Text message communications

Novant Health uses text messaging to share information related to your care, including updates related to your visits, MyChart account, one-time passcode, billing notifications, prescription reminders, and care management.

  • To join: Text START to 56458.
  • To opt out: Text STOP to 56458.

Message and data rates may apply.

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Patient handbook

Learn more about care decision planning, your rights and responsibilities, safety, hospital stay details and more.

  • Novant Health Bradford Clinic OB/GYN - Ballantyne

    12611 North Community House RoadSuite 200Charlotte, NC 28277
  • Novant Health Bradford Clinic OB/GYN - Charlotte

    325 Hawthorne LaneSuite 200Charlotte, NC 28204
  • Novant Health Bradford Clinic OB/GYN - Matthews

    1450 Matthews Township ParkwaySuite 200Matthews, NC 28105
  • Novant Health Colon & Rectal Clinic - Clemmons

    7210 Village Medical Cir Ste 310Clemmons, NC 27012
  • Novant Health Colon & Rectal Clinic - Kernersville

    1471 Jag Branch BlvdSuite 105Kernersville, NC 27248
  • Novant Health Cotswold Medical Clinic

    200 Greenwich RoadCharlotte, NC 28211
  • Novant Health Family Medicine Residency Clinic

    19485 Old Jetton RoadSuite 100Cornelius, NC 28031
  • Novant Health Matthews Children's Clinic

    1401 Matthews Township ParkwaySuite 100Matthews, NC 28105
  • Novant Health Michael Jordan Family Medical Clinic - East Wilmington

    416 N 30th StreetWilmington, NC 28405
  • Novant Health Michael Jordan Family Medical Clinic - Freedom Drive

    3149 Freedom DriveCharlotte, NC 28208
  • Novant Health Michael Jordan Family Medical Clinic - Greenfield

    1423 Greenfield StWilmington, NC 28401
  • Novant Health Michael Jordan Family Medical Clinic - North End

    2701 Statesville AvenueCharlotte, NC 28206
  • Novant Health Orthopedic Fracture Clinic - Randolph

    1918 Randolph RoadSuite 130Charlotte, NC 28207
  • Novant Health Stroke Bridge Clinic - Charlotte

    1918 Randolph Rd Ste 400Charlotte, NC 28207
  • Novant Health Stroke Bridge Clinic - Winston-Salem

    190 Kimel Park Dr Ste 120Winston-Salem, NC 27103
  • Pediatric Clinic of Danbury

    1030 Hospice DriveDanbury, NC 27016
  • St. Jude Affiliate Clinic at Novant Health Hemby Children's Hospital

    301 Hawthorne LaneSuite 100Charlotte, NC 28204
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Team member recognition platform

Want to thank a provider or one of our team members for a wonderful experience? Want to make sure that remarkable team member gets the recognition they deserve? With the Novant Health team member recognition platform, you can quickly and easily share your gratitude and tell our team just why you appreciate them. The recognition you submit will be seen and celebrated by the team member's team and leadership.

Hospital stay

Looking for information to prepare for a hospital appointment or stay, or to visit someone in the hospital?