Prepare for Your Visit
Thank you for choosing Novant Health. We look forward to getting to know you and supporting your health journey. Every visit is important to us.
Plan to arrive at least 15 minutes before your appointment time, but verify the desired arrival time in MyChart or with your care team.
To find contact information, directions, parking and location-specific policies, visit your clinic's website under "Find or contact a location.” If you have questions about your appointment, contact your care team’s office by phone or in MyChart.
What to bring to your appointment
Patient forms
Completing paperwork required for your visit is quick and easy with the Novant Health MyChart app. If you prefer paper forms, be sure to arrive 15-30 minutes early to complete them before your appointment.
MyNovant app
With the MyNovant app, it's never been easier to manage your health. You can schedule appointments, view test results, refill prescriptions and even have virtual visits right from your computer or smartphone. Available on the Apple App Store and Google Play.
Text message communications
Novant Health uses text messaging to share information related to your care, including updates related to your visits, MyChart account, one-time passcode, billing notifications, prescription reminders, and care management.
Message and data rates may apply.
Patient handbook
Learn more about care decision planning, your rights and responsibilities, safety, hospital stay details and more.
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Team member recognition platform
Want to thank a provider or one of our team members for a wonderful experience? Want to make sure that remarkable team member gets the recognition they deserve? With the Novant Health team member recognition platform, you can quickly and easily share your gratitude and tell our team just why you appreciate them. The recognition you submit will be seen and celebrated by the team member's team and leadership.
Hospital stay
Looking for information to prepare for a hospital appointment or stay, or to visit someone in the hospital?