Visitor Restrictions

Temporary visitor restrictions in effect

Children under 13 are asked not to visit Novant Health hospitals in NC at this time. (Some exceptions are allowed.) Let's reduce the rising spread of respiratory illnesses together.

Are you planning to accompany or visit a patient at Novant Health?

Our team takes extra steps to ensure your health and safety while in our facilities.

Visitation requirements and exceptions

Anyone experiencing respiratory virus symptoms is encouraged to help control the spread of the illness by not visiting patients in the hospital. Symptoms include fever, headaches/body aches/pain, cough, sore throat, stuffy or runny nose, chills, fatigue, nausea, vomiting and diarrhea. People experiencing symptoms and seeking treatment at hospitals will be asked to wear a mask.

Children

Children may accompany adults to appointments at doctor’s offices and clinics if childcare is not available. Children must always be directly supervised by an accompanying adult who is not the patient.

North Carolina

Out of concern for the health and well-being of patients, Novant Health is implementing temporary visitor restrictions to reduce the spread of respiratory viruses. Children under age 13 are asked not to visit Novant Health hospitals in North Carolina.

Children who are not experiencing any symptoms of illness may be permitted to visit hospitalized patients under special circumstances, such as visiting a new sibling in postpartum labor and delivery areas, or a family member who is in end-of-life care. Parents/guardians should work with the patient’s care team to make arrangements if necessary.

South Carolina

Children of all ages are permitted to accompany adults to Novant Health hospitals, imaging centers and outpatient surgery centers, unless their situation meets a specific exception.

Certain units such as behavioral health, neonatal intensive care unit (NICU), and critical care generally require visitors to be age 13 or older, unless there is a compassionate care reason to allow for an exception.

Masks

Masking is highly encouraged during respiratory virus season. People exhibiting symptoms of a respiratory virus will be asked to wear a mask. Masking may be required in treatment areas for high-risk patients, including those in isolation. Patients may request their care teams wear masks during treatment and clinic visits.

Number of visitors

In general, most patients hospitalized at Novant Health facilities in North Carolina will be allowed to have an unrestricted number of visitors. Our team may limit the number of visitors at a time in any area or patient room due to space, care concerns or to comply with safety protocols.

Visiting hours

In most units of our hospitals, visiting hours end at 10 p.m., unless the visitor is spending the night.