You are our number one priority
At Novant Health Charlotte Orthopedic Hospital, we provide you and your loved ones with quality medical care with the added value of comfort and convenience.
For
more information regarding our admissions services, call
What should I bring?
You may want to bring the following items for your stay:
-
Insurance card
-
Sleepwear
-
Robe and slippers
-
Grooming items (toothbrush, comb)
-
Glasses and glasses case
-
Contacts and containers
-
Dentures and containers
Please mark all personal items with your name in case they are misplaced. Even though our healthcare professionals will take care with personal belongings,
we cannot be responsible for the loss or damage of personal items.
Should I bring valuables? Please
leave all valuables, including jewelry and cash, at home. If you
accidentally bring these items to the hospital, they can be stored in
the hospital safe. If you have any security concerns or observe
suspicious behavior, please contact the hospital operator by dialing
zero and a security officer will be notified immediately.
Patient dining
In partnership with Morrison Healthcare Food Service, Charlotte Orthopedic Hospital is working to redefine hospital food.
To accomplish this, we have created the Great
Living Menu.
This program helps patients discover that eating healthy can also be
delicious. We use fresh, wholesome ingredients that treat your taste
buds and your body. We take it a step further by teaching patients
how to continue making these healthy choices once they return home.
Our food services are available through the Catering
to You
system. With Catering
to You,
we provide personal, restaurant-style service, with a nutrition
expert available to discuss menu choices when taking your order.
Will
I need to give consent for treatment?
During
admission, you will be asked to sign a Conditions of Admission form
to grant Charlotte Orthopedic Hospital permission to treat you and to
release medical information concerning your treatment to the
insurance company.
Patient
rights and responsibilities
When
you arrive you will also be made aware of your rights and
responsibilities as a patient, as well as our privacy policy.
Prior
to your hospital admittance, you should complete what is known as
an advance directive. This legal document will help your doctors
and loved ones make important decisions about your health should you
be unable to speak for yourself.
Included
in an advance directive is:
-
A written description of the medical care you
would or would not want in the future if you are unable to speak for
yourself. This description should be based on your personal values
and what is important to you.
-
The name of someone who will make healthcare
decisions for you if you cannot make them for yourself.
An
advance directive is also known by the following terms:
-
Durable Power of Attorney for Healthcare
(DPAHC)
-
Declaration of Physicians (Natural Death Act)
-
Medical Orders for Scope of Treatment (MOST)
-
Living Will Medical Care Decisions
Discharge
Your
doctor will determine when you are ready to go home and will provide
you with written authorization of discharge. At that time, your
doctor or nurse will review any instructions for follow-up care with
you and provide you with a copy of these instructions. Your
discharge plan may include information about:
-
Medications
-
Foods
to avoid with your medications
-
Use
of equipment
-
Available
community services
-
Care
of your incision
-
Activities
of daily living
-
Safety
measures
-
Follow-up
appointments and care
-
Special
diet
-
Activity
-
Pain
management
-
Financial
concerns
-
Lifestyle
changes, such as stopping tobacco use
Discharge
time is approximately 11 AM and we ask that you plan to have a
friend or family member available to take you home at time of
discharge.
If
you have questions about your discharge, please call our medical
resource management department at 704-384-4277.