New Hanover Emergency Medical Services
If you experience a medical emergency within New Hanover County, our emergency medical services (EMS) will be sent to provide pre-hospital care in the field and, if needed, transport you to the most appropriate emergency department.
Serving Our Community's Needs
New Hanover EMS has long been recognized for its high quality care and excellence in service. Our ambulances are stationed at a number of locations throughout New Hanover County.
New Hanover EMS offers many services to residents and visitors of New Hanover County. Our EMS professionals have a common purpose - serving our patients and community.
High Quality Care & Service
New Hanover EMS has long been recognized for its high quality care and excellence in service. Our ambulances are stationed at a number of locations throughout New Hanover County.

Community Care is Our Mission
New Hanover EMS and AirLink/VitaLink Critical Care Transport have been recognized for providing high quality heart attack care to patients with rapid transport to additional treatment.

Remarkable Care at All TImes
Accreditation from the Commission on Accreditation of Ambulance Services places New Hanover EMS in the top one percent of EMS systems in the country - recognized for national standards of excellence.
911 Emergency Pre-Hospital Care
New Hanover Emergency Medical Services is available to help in emergencies by dialing 911. Most people know to call 911 if they are sick or injured, but not many people really know how it works.