Visiting the NICU

Information to help you prepare to visit the Novant Health Hemby Children's Hospital neonatal intensive care unit (NICU).

NICU visiting hours

Family members and friends are welcome to visit during visiting hours. We ask that all visitors be over age 13 and be accompanied by one of the baby’s parents at all times. For more information, call the nurses' station at 704-384-4944.

Convenient location

Hemby Children's Hospital is located on the seventh floor of Novant Health Presbyterian Medical Center, near uptown Charlotte.


  1. You can park in the Presbyterian Medical Center visitor’s parking deck at the corner of Hawthorne Lane and 5th Street.
  2. Once you enter the hospital through the north wing lobby, take the dedicated Hemby elevator to the second floor. The Hemby Children's Hospital elevator runs daily, 5 a.m. to 10 p.m.
    1. For access outside of these hours, take the “B” elevators to the 2nd floor.
  3. From there, check in at the nurses’ station.

You can purchase multi-day parking passes at the hospital gift shop or parking deck booth. 

Need additional help or directions?

Call 704-384-5382