Your visit can make a difference.
When you visit someone in the hospital, you can make a big impact on their recovery. Please talk to your care team to discuss rooming options. Our goal is to offer you an easy, comfortable visitor experience.
Some specialty units may have visiting hours different from the hospital’s standard visiting hours. Check with your care team to confirm when you can visit.
Novant Health Forsyth Medical Center visitor policies can change. Please always check this site and call the hospital with any questions before your visit.
Locate or contact a patient
To locate or contact a patient, call the hospital. When visiting someone in the hospital, we ask that you please observe quiet hours by dimming lights and lowering voices and other sounds to help our patients have restful sleep.
Patients in critical care areas do not have a phone in their room; you may be connected to the waiting room to speak with family/friends who are present.
We cannot report on patient conditions over the phone. You may be transferred to a nurse for help.
Overnight guests are allowed in some areas of the hospital. For your comfort, these rooms are supplied with a reclining chair or pullout couch, blankets and sheets.
Call the hospital to ask for hotel recommendations and if any hotels offer discounted rates for patients and their visitors.
The SECU (State Employees Credit Union) Family House
Forsyth Medical Center proudly refers patients and families to the SECU Family House, which provides affordable lodging in a caring environment for referred adult patients and/or their caregivers who travel to Winston-Salem, NC, for medical treatment. SECU Family House provides:
- Shared living, dining and kitchen areas
- Chapel for meditation
- Laundry facilities
- Outdoor patio areas
- Support from staff, volunteers and other families
More than 2,000 families a year stay at the house as well as patients who come for daytime respite in between treatments like radiation and chemotherapy.
A low nightly fee for overnight guests is requested. To request a referral to the Family House, visit patient services on the first floor of the hospital.
Patient Condition Reports
Any personal information about a patient’s diagnosis and treatment must come from the doctor. This medical information is only available to the patient or designated members of the immediate family. To further protect their confidentiality and privacy, information regarding patient condition will not be provided by telephone unless special arrangements are made with the patient's nurse. Patient condition reports are only granted under specific circumstances and with appropriate permissions provided by the patient, next of kin, legal guardians or designated legal representatives.