A male patient is sitting and talking with a nurse. Together, they are reviewing information on a tablet.

Connected Care, Your Way

Community Connect brings Epic to your practice, strengthening continuity of care and supporting a seamless, patient-first experience.

Community Connect

Simplifying care so you can focus on patients.

Balancing patient needs with administrative and technical demands of an independent practice can be difficult. Community Connect gives you the tools you need to streamline daily workflows, reduce administrative complexity, and create a smoother experience for both you and your patients. With Epic’s proven, fully managed tools you can capitalize on shared infrastructure, predictable costs and enterprise-level efficiency that allows you to focus on what matters most, your patients.

"Our ability to streamline our workflows has been incredible."

“Getting information has never been easier. We've saved countless hours because of so many different process improvements. Beyond the software is a team that looks to understand our needs and then propose solutions that would enable us to work more efficiently.”

Binit Shah, MD, Carolinas Pain Center

Let’s improve outcomes and lower your costs, together.

How it works

Step 1:
Schedule a consultation

Step 2:
Develop your custom plan

Step 3:
Build your version of Epic

Step 4:
Launch with full support

White-glove service every step of the way.

Dedicated support team: Ensures a smooth setup and operations
In-house training and onboarding: Reduces learning curves
24/7 support with customized solutions: Resolves issues quickly
Hardware leasing and procurement options: Drives seamless implementation
Empowering independent practices: Grow your practice, keeping full control

Woman sitting in an office typing on a computer

A family sitting in a doctor's office speaking with a male doctor.

Patients thrive when you get the support you need.

Virtual visits made easy: Video visits and telemedicine put care within reach
Patients stay connected: Faster lab results and access to records via MyChart
Simplified communications: Streamlined scheduling, medication refills, and payments save time
Coordinated care: Consistent, connected care across all providers

Find the platform that best fits your practice.

Your team’s goals, workflows, and patient needs are unique. That’s why Novant Health offers two ways to connect with Epic: Community Connect for full-service partnership, and NH Link for limited viewing. Compare their features below to see which fits your practice best.

Community Connect Features

Community Connect equips your practice with Epic EHR access, responsive technical support, and virtual links to Novant Health specialists, giving your patients support, and easy access to coordinated, connected care.

EpicCare Ambulatory EHR
Integrated applications:
- Scheduling
- Billing
- Population Health
- Reporting
Specialty-specific Modules (e.g. GMED for Gastroenterologists)
Integrations with laboratories, radiology, and pharmacy
Access to telehealth visits

NH Link Features

If you are not looking to purchase Epic for your patients but would like to have access to your patients within our hospital network, NH Link might be the best option for you. Use NH Link to securely access your patients’ records, referrals and communications with their Novant Health care team.

NH Link offers secure, read-only access to Novant Health patient information so referring physicians can stay connected to their patients’ care without changing their own systems.

NH Link is designed for:
- Referring providers
- External specialists
- Care coordinators
Limited read-only chart access for shared patients
Does not replace your EHR
Low to no cost solution

Recognized Solutions.

Epic Connect accreditation confirms that Novant Health’s Community Connect meets the highest bar for EHR reliability, bringing proven excellence in EHR integration to your practice.

Bring Community Connect to your practice.

See how Community Connect can simplify your workflow, reduce admin time, and give you more time to focus on patient care.