Hospital Stay

What to know if you're getting care at a Novant Health hospital.

Together, we are working toward a better state of health and wellness for you and our community. Whether you are a patient or a visitor, we want you to have a comfortable, positive experience at Novant Health hospitals, both before you arrive and while you’re here.

Explore the following resources to help you know what to expect before you come to a Novant Health medical center.

This page applies to all Novant Health medical centers and hospitals, regardless of where you might be receiving care. To learn more about a specific hospital, please follow the link to that hospital's website from the following list. If you have any questions before or during your stay or visit, call your hospital.

Preregister

Before your scheduled service, you need to check in. You can check in when you arrive or save time and preregister now.

Know your rights

From safety to privacy and HIPAA, we want to make sure you understand your rights.

Understand Your Costs

Novant Health aims to take the guesswork out of figuring out healthcare costs so you can focus on your care.

Care decision making

It’s important to plan healthcare decisions in advance, such as what you want for comfort and treatment.

Financial Navigators

Novant Health offers free financial navigators to help you understand your costs, insurance and more before your care.

Interpreter services

Access free sign language and oral interpreters, teletypewriters (TTYs) and more.

Spiritual Care

Find multi-faith support to help make your health journey more comfortable.

Healing arts

Healing arts is the use of a variety of mind and body approaches that complement medical care and promote healing.

A Novant Health nurse is holding paperwork as she explains information to a patient.

Patient handbook

Learn more about care decision planning, your rights and responsibilities, safety, hospital stay details and more.

Team member recognition platform

Want to thank a provider or one of our team members for a wonderful experience? Want to make sure that remarkable team member gets the recognition they deserve? With the Novant Health team member recognition platform, you can quickly and easily share your gratitude and tell our team just why you appreciate them. The recognition you submit will be seen and celebrated by the team member's team and leadership.