Accepted Health Insurance Plans

Insurance and contracted managed care plans

The list below is for reference purposes only and is subject to change. Check with your health plan to confirm that Novant Health is included. Novant Health may participate in some, but not all, products offered by a health plan. Coverage limitations are dependent on individual group contracts. For questions about insurance coverage and specific plan products including plans that include a narrow or limited network, please contact your insurance carrier directly.

Questions regarding your insurance?

If you have any questions regarding your insurance, please call toll-free 844-2Novant (1-844-266-8268) to speak with a Customer Service Representative. For Novant Health New Hanover Regional Medical Center inquiries, please call (888) 588-9680 for more information.

Health Plan List

North Carolina

Aetna
www.aetna.com
Novant Health is in-network with most of Aetna networks. Please check with Aetna to confirm your type of network participation and plan.

Behavioral Health Systems
www.behavioralhealthsystems.com
Novant Health's behavioral health facilities are in-network.

BlueCross and BlueShield of North Carolina
www.bcbsnc.com
Novant Health is in-network with most BCBSNC networks. Please search the Blue Cross NC provider directory to confirm Novant Health’s network participation.

Carolina Behavioral Health Alliance
www.cbhallc.com
Novant Health's behavioral health providers are in-network.

CIGNA Healthcare of North Carolina
www.cigna.com

Evernorth Health Services (f.k.a. CIGNA Behavioral Health)
www.evernorth.com

First Health
www.firsthealth.com

Humana (Tricare Prime /Standard)
www.humanamilitary.com
Not all Novant Health facilities participate in Tricare Prime.

Humana
www.humana.com

Humana Behavioral Health
www.humana.com

Magellan Behavioral Health
www.magellanhealth.com
Novant Health's behavioral health providers are in-network.

MedCost
www.medcost.com
Please reference the employer’s benefit program or the MedCost provider directory to confirm Novant Health’s network participation.

Multiplan
www.multiplan.com

Primary Physician Care
www.healthgram.com

Private Healthcare Systems, Inc. (PHCS)
www.multiplan.com

Provider Select
www.psippo.net
All Novant Health providers are in-network with Provider Select with the exception of our MedQuest imaging facilities.

Three Rivers Provider Network
trpnppo.com

Tricare (See HealthNet above)
www.hnfs.com

Optum/United Behavioral Health
www.liveandworkwell.com/public/
Novant Health's behavioral health providers are in-network. Not all Novant Health providers participate in Optum/United Behavioral Health.

United Healthcare
www.uhc.com

Veteran's Affairs Community Care Network (VACCN) (through Optum/UnitedHealthcare)
www.vacommunitycare.com
Eligible Veterans must contact VACCN to obtain authorization for all care under the VACCN. Not all Novant Health providers participate in VACCN.

***For North Carolina State Health Plan Members:
Novant Health providers will continue to be considered in-network for North Carolina State Health Plan Members when the plan switches from Blue Cross and Blue Shield of North Carolina to Aetna in 2025.

South Carolina

Aetna
www.aetna.com
Novant Health is in-network with most of Aetna networks. Please check with Aetna to confirm your type of network participation and plan.

Blue Choice of South Carolina
www.southcarolinablues.com
Novant Health does not participate in any BCBSSC Exchange plans.

CIGNA Healthcare
www.cigna.com

Evernorth Health Services (f.k.a.CIGNA Behavioral Health)
www.evernorth.com

First Health
www.firsthealth.com

Humana Military (Tricare Prime & Standard)
www.humanamilitary.com

Humana
www.humana.com

Humana Behavioral Health
www.humana.com

MedCost
www.medcost.com
Please reference your employer’s benefit program or the MedCost provider directory to confirm Novant Health’s network participation.

Multiplan
www.multiplan.com

Primary Physician Care
www.healthgram.com

Private Healthcare Systems, Inc. (PHCS)
www.multiplan.com

Provider Select
www.psippo.net
All Novant Health providers are in-network with Provider Select with the exception of our MedQuest imaging facilities.

Three Rivers Provider Network
trpnppo.com

UnitedHealthcare
www.uhc.com

Medicare & Medicaid Plan List

North Carolina

Medicare

AARP Medicare Plans from UnitedHealthcare (formerly known as AARP Medicare Complete Evercare Secure Horizons)
www.aarpmedicareplans.com

Aetna Medicare HMO/PPO
www.aetnamedicare.com
Novant Health participates in all of Aetna's Medicare Advantage plans but is out of network with Aetna Medicare Prime HMO.

Blue Medicare
www.bcbsnc.com/medicare/

Cigna Medicare Advantage
www.cigna.com
All Novant Health providers are in-network with Cigna Medicare Advantage with the exception of Novant Health New Hanover Medical Center.

Devoted Health Plans
www.devoted.com

HealthTeam Advantage
healthteamadvantage.com
Novant Health participates in all HealthTeam advantage products offered.

Humana Medicare Advantage
www.humana.com

Liberty Advantage ISNP (Institutional Special Needs Plan)
libertyadvantageplan.com
Novant Health's facilities are contracted, with the exception of Novant Health New Hanover Health System.

Longevity Health Plan ISNP (Institutional Special Needs Plan)
www.longevityhealthplan.com
Novant Health's facilities are contracted, with the exception of Novant Health New Hanover Health System.

PACE of the Southern Piedmont
pacesp.com
Novant Health's facilities and physicians are contracted, with the exception of Novant Health New Hanover Regional Medical Center and Novant Health Pender Medical Center.

UnitedHealthcare
www.UHC.com
Novant Health's facilities and physicians are contracted, with the exception of Novant Health New Hanover Regional Medical Center.

***Please see the Commercial payor page to review behavioral health networks in which Novant Health providers participate and double check with your Medicare Advantage plan that that network is one to reference to find a Novant Health provider.

Medicaid

Alliance Health
www.alliancebhc.org

AmeriHealth Caritas
www.amerihealthcaritasnc.com
Novant Health's facilities and physicians are contracted with AmeriHealth Caritas.

Carolina Complete Health
www.carolinacompletehealth.com
Novant Health's facilities and physicians are contracted with Carolina Complete Care.

Healthy Blue of North Carolina
www.healthybluenc.com
Novant Health's facilities and physicians are contracted with Healthy Blue of North Carolina.

Partners Behavioral Health Management
www.partnersbhm.org
Novant Health's behavioral health facilities and physicians are contracted with Partners Behavioral Health Management.

Trillium Health Resources (LME/MCO)
www.trilliumhealthresources.org

UnitedHealthcare Community Plan
https://www.uhccommunityplan.com/nc/medicaid/medicaid-uhc-community-plan
Novant Health's facilities and physicians are contracted with UnitedHealthcare Community Plan.

Vaya Health
www.vayahealth.com
Novant Health's behavioral health facilities and physicians are contracted with Vaya Health.

WellCare
http://www.wellcare.com/nc

South Carolina

Medicare

Aetna Medicare HMO/PPO
www.aetnamedicare.com
Novant Health participates in all of Aetna's Medicare Advantage plans but is out of network with Aetna Medicare Prime HMO.

Humana Medicare Advantage
www.humana.com

AARP Medicare Plans from UnitedHealthcare (formerly known as AARP Medicare Complete Evercare Secure Horizons)
www.aarpmedicareplans.com

Cigna Medicare Advantage
www.cigna.com

Devoted Health Plans
www.devoted.com

Medicaid

Absolute Total Care
www.absolutetotalcare.com
Novant Health's South Carolina health providers are in-network.

Molina Healthcare of South Carolina
www.molinahealthcare.com
Novant Health's South Carolina health providers are in-network.

First Choice by Select Health of South Carolina
www.selecthealthofsc.com
Novant Health's South Carolina health providers are in-network.

Health Insurance Marketplace

(also known as the Health Exchange)

Novant Health is contracted with and in-network for many Health Insurance Marketplace plans. Learn more about the Health Insurance Marketplace, including eligibility requirements and enrollment opportunities.

View a list of which Health Insurance Marketplace plans are accepted at Novant Health facilities »