1. Virtual Care
  2. Virtual WelcomeCare

Virtual WelcomeCare

A new way to start care virtually — designed around you.

Finding the right primary care provider shouldn’t be complicated. Whether you’re new to the area or just not sure where to begin, Virtual WelcomeCare makes it easy to take that first step — all from the comfort of home.

Our goal is simple: to help you start care confidently, with a trusted team that’s here for you every step of the way.

For new patients ages 16+, book a virtual-first visit with one of our exceptional Novant Health clinicians. We’ll listen to your concerns, take care of your main healthcare needs, and help you get connected to an in-person primary care provider for ongoing care — all in one seamless visit.

How It Works

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Step 1:
Schedule a WelcomeCare Visit

New Patients Age 16+

Meet virtually with a trusted Novant Health provider.

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Step 2:
Take Care of Short-Term Needs 

Whether it’s a medication refill, specialist referral, or follow-up after an emergency visit or hospital stay, get the care you need.

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Step 3:
Get Matched to Care

Enjoy a smooth handoff to an in-person primary care provider before your visit ends — so you’re set up for long-term care and peace of mind.

Meet Your Care Team

Virtual WelcomeCare is part of the Novant Health Virtual Care Network, bringing you the same compassionate, high-quality care we’re known for, anytime and anywhere. It’s just one more way we’re helping you stay well — now and for the long run.

Schedule a WelcomeCare Visit

Michael Badger, MD

Family Medicine

Patients deserve not just a provider. but a team of providers caring for them. I want my patients empowered to push back, and I am committed to working with them to make a decision right for them.

Brian Cain, MD

Internal Medicine, Pediatrics

I believe the ideal health strategy is simple: prevention. My experience as an internist and pediatrician allows me to treat multiple generations, developing a customized approach for every patient.

Jacques Laguerre, MD

Family Medicine

Family Medicine has given me the opportunity to build long-lasting relationships with generations of families. I focus on disease prevention, healthy behaviors and creating sustainable habits with every patient.

Roshni Patel, MD

Family Medicine

I got into medicine because of my love of serving others. Family Medicine lets me care for patients of all ages, keeping them focused on prevention in order to achieve a happy, healthy and long life.

Edward Williamson, MD

Family Medicine

Family Medicine gives me the opportunity to serve my patients with compassion and improve their lives. I am grateful to be able to help my patients along the path toward better health.