Emergency Care

Emergency services — here when you need them 24/7

When the unexpected happens, you need emergency care that you can rely on. Novant Health emergency rooms are equipped to care for any medical emergency, 24 hours a day. Our emergency medical care teams treat more than half a million patients each year. Our advanced emergency medical services ensure quick response and treatment in any situation. We have expert emergency medicine physicians and clinical teams who take pride in giving you world-class care. 

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Check your symptoms

Call 911 - Symptoms of life-threatening illnesses

If you or a loved one experiences any of the following symptoms, call 911 immediately and request to be taken to the Novant Health emergency room nearest you: 

Heart Attack

Chest pain, sweating, shortness of breath or unusual nausea


Sudden numbness or weakness of face, arms and/or legs 
trouble speaking, severe headache with no known cause 


Fever, confusion, lightheadedness, rapid heartbeat

More reasons to seek emergency care:

Deep cuts or uncontrolled bleeding  

Difficulty breathing 

Injuries from an accident or fall 

Loss of consciousness 

Pregnancy-related problems 

Severe abdominal pain 

Persistent high fever and vomiting  



Nationally Recognized Care

Novant Health hospitals earn top honors for emergency patient care quality and service. We consistently earn recognition from the American Heart Association/American Stroke Association with “Get with the Guidelines” and “Life Mission: Lifeline NSTEMI Gold Quality” achievement awards.

The awards recognize a hospital’s commitment and success in giving patients the most appropriate treatment for stroke and heart failure according to nationally recognized, research-based guidelines built on the latest scientific evidence.  

Trauma-level designations

All Novant Health emergency rooms are equipped to care for you or your loved ones who may experience traumatic injury. Two of our emergency rooms have achieved the Level II Trauma Center designations by the American College of Surgeons.  

Emergency room trauma designations mean you will have specially trained clinical teams and advanced equipment to treat any injury or trauma that occurs. Having a network of emergency rooms in the Novant Health system guarantees you receive the appropriate level of care and decreases the possibility of surges or strains on any one facility in our system.  

Committed care for heart attacks and strokes

Heart attacks and strokes are leading causes of death and long-term disability. Our emergency rooms are nationally recognized by the American Heart Association, which credits Novant Health with consistently exceeding national benchmarks for heart attack and stroke care. We also use the latest technologies, including artificial intelligence, to save lives and improve recovery.  


Stroke: Act F.A.S.T.
Emergency services information
Heart Attack: Know the Signs

Symptom Checker Chat

Use our symptom checker chatbot to decide if an ER visit is the right level of care for you. It only takes 2- to 3 minutes.