Presbyterian Medical Center


Providing convenient pharmacy services

The team at Novant Health Presbyterian Medical Center believes that quality healthcare should also be convenient. We understand everyone’s busy, and that’s why we offer several conveniently located pharmacies as well as online prescription refills and free home delivery.

To learn about all of our Novant Health Pharmacy locations and our home delivery service, call toll-free:


Bring your new prescriptions or refills to our pharmacy located on the first floor of the hospital near the cancer center entrance; relax while our friendly staff fills your prescriptions quickly and accurately. If you have any questions about your medication, our skilled pharmacists are here to help.

Locations and hours

Presbyterian Medical Center
200 Hawthorne Lane,
Charlotte, NC 28204 | map
Pharmacy hours: Monday through Friday, 8 a.m. to 7 p.m
Phone: 704-384-9065    Fax: 704-384-9077   MobileRx: 704-384-9065

Free home delivery

As an added convenience, Presbyterian Medical Center offers free mail-order home delivery for new and refill prescriptions. We can also contact your doctor to request your 30-day refill be converted to a 90-day supply.

If you are a new patient, please fill out our new patient enrollment form. If you are an existing patient, you'll have an option to choose home delivery when ordering your next refill.

Please allow 7 to 10 days for processing and delivery to your home by USPS mail. You will receive an automated courtesy call when your prescription has been shipped. Please note that some medications cannot be mailed due to manufacturers’ guidelines.

Prescription refills

Our customer service staff is available to assist with refilling your existing prescriptions over the phone by calling toll-free 1-888-718-9044. You can also refill your prescriptions online. Fill out the online prescription refill form, pick your pharmacy location and follow the easy steps to order your refills. We’ll take care of the rest.

You can also refill a prescription through MyChart. If you are enrolled in MyChart, you can request that your physician fill your prescription through Novant Health Pharmacy. Learn more about MyChart.

Auto-refill prescription program

Do you have a medication you use regularly? Do you sometimes forget to call in your refills?

If so, consider taking advantage of our automatic refill service. Fill out the auto-refill prescription form and we will send you a courtesy notification when your medications are ready for pickup or have been shipped.

This service is designed for patients who take medications on a regular basis to treat conditions such as cholesterol, diabetes, blood pressure, or birth control. Please note: some medications may not be eligible for automatic refills.

Our pharmacy accepts cash, check, Visa, MasterCard and flexible spending arrangements as well as all major insurance plans.

Mobile phone prescription refills

We also offer mobile phone prescription refills. If you would like to order refills from your mobile phone, follow these steps:

  1. Navigate to
  2. Enter your pharmacy's phone number including area code (no spaces): 704-384-9065 for the Novant Health Pharmacy located at Presbyterian Medical Center.
  3. Press the Submit button.
  4. Confirm your pharmacy name is listed at the top of the screen.
  5. Select Express Refills.
  6. Enter your refill Rx number(s).
  7. If mail order is available, select Mail order; otherwise, select Pickup.
  8. Press the Submit button.
Email and text notifications

Enroll in our email notify or text alert service and you will be notified by email or text message when:

  • Your medication is ready for pick up.
  • Your medication has been shipped.

To enroll, fill out the email notification/text alert form. Please note: Standard text message and data rates may apply. To unsubscribe from this service, contact customer service toll free at 1-888-718-9044.

Transfer prescriptions

To transfer a prescription to a different Novant Health Pharmacy location or have it delivered to your home via USPS mail, fill out the prescription transfer form and provide us with the information needed.

Ready At Home

Ready At Home is a free service from Presbyterian Medical Center that simplifies your transition from the hospital to home. Our team coordinates important details around your discharge and at-home medications so that you can focus on what really matters – getting better and staying healthy. 

Learn more about our Ready At Home service »

Learn more about other Novant Health Pharmacy locations and our home delivery service »

If you have any additional questions, call toll-free 1-888-718-9044.