Providing convenient pharmacy services
The team at
Novant Health Presbyterian Medical Center believes that quality
healthcare should also be convenient. We understand everyone’s
busy, and that’s why we offer several conveniently located
pharmacies as well as online prescription refills and free home
To learn about all of our Novant Health Pharmacy locations and our home delivery service, call toll-free:
Bring your new prescriptions or refills to our
pharmacy located on the first floor of the hospital near the
cancer center entrance; relax while our
friendly staff fills your prescriptions quickly and accurately. If
you have any questions about your medication, our skilled pharmacists
are here to help.
Locations and hours
Presbyterian Medical Center
200 Hawthorne Lane,
Charlotte, NC 28204 | map
Pharmacy hours: Monday through Friday, 8 a.m. to 7 p.m
Phone: 704-384-9065 Fax: 704-384-9077 MobileRx: 704-384-9065
Free home delivery
an added convenience, Presbyterian
Medical Center offers
free mail-order home delivery for new and refill prescriptions. We can also
contact your doctor to request your 30-day refill be converted to a
you are a new patient, please fill out our new patient enrollment form. If
you are an existing patient, you'll have an option to choose home
delivery when ordering your next refill.
allow 7 to 10 days for processing and delivery to your home by USPS
mail. You will receive an automated courtesy call when your
prescription has been shipped. Please note that some medications
cannot be mailed due to manufacturers’ guidelines.
customer service staff is available to assist with refilling your
existing prescriptions over the phone by calling toll-free 1-888-718-9044. You
can also refill your prescriptions online. Fill out the online prescription refill form,
pick your pharmacy location and follow the easy steps to order your
refills. We’ll take care of the rest.
You can also
refill a prescription through MyChart. If you are enrolled in
MyChart, you can request that your physician fill your prescription
through Novant Health Pharmacy. Learn more about MyChart.
Auto-refill prescription program
you have a medication you use regularly? Do you sometimes forget to
call in your refills?
so, consider taking advantage of our automatic refill service. Fill
out the auto-refill prescription form and we will send you
a courtesy notification when your medications are ready for pickup or
have been shipped.
service is designed for patients who take medications on a regular
basis to treat conditions such as cholesterol, diabetes, blood
pressure, or birth control. Please note: some medications may not be
eligible for automatic refills.
accepts cash, check, Visa, MasterCard and flexible spending
arrangements as well as all major insurance plans.
Mobile phone prescription refills
also offer mobile phone prescription refills. If you would like to
order refills from your mobile phone, follow these steps:
your pharmacy's phone number including area code (no spaces):
704-384-9065 for the Novant Health Pharmacy located at Presbyterian Medical Center.
Press the Submit button.
your pharmacy name is listed at the top of the screen.
Select Express Refills.
your refill Rx number(s).
mail order is available, select Mail order; otherwise, select Pickup.
Press the Submit button.
Email and text
in our email notify or text alert service and you will be notified by
email or text message when:
medication is ready for pick up.
medication has been shipped.
enroll, fill out the email notification/text alert form.
Please note: Standard text message and data rates may apply. To
unsubscribe from this service, contact customer service toll free at
To transfer a
prescription to a different Novant Health Pharmacy location or have
it delivered to your home via USPS mail, fill out the prescription transfer form and provide us with
the information needed.
Ready At Home
At Home is a free service from Presbyterian Medical
Center that simplifies your transition from the hospital to home. Our
team coordinates important details around your discharge and at-home
medications so that you can focus on what really matters – getting
better and staying healthy.
Learn more about our Ready At Home service »
Learn more about other Novant Health Pharmacy locations and our home delivery service »
If you have any
additional questions, call toll-free 1-888-718-9044.