Novant Health Clinically Integrated Network
  • NHCIN Leadership

  • NHCIN Leadership

  • NHCIN Leadership


Dr. John PhippsJohn Phipps, MD is Novant Health's executive vice president and president of the Novant Health Network  as well as a practicing endocrinologist at Novant Health Salem Family Medicine.

Dr. Phipps joined Novant Health in 1998 as an endocrinologist at Forsyth Internal Medicine and later Forsyth Endocrine Consultants. Over the years, he has served in a variety of leadership roles across the Novant Health medical group. He has been president of the medical group since 2010.

A native of Winston-Salem, Dr. Phipps graduated with highest distinction from the University of North Carolina at Chapel Hill in interdisciplinary studies. He was a member of Phi Beta Kappa and a varsity athlete. He received his medical degree from the University of North Carolina School of Medicine, where he was a Fullerton Foundation Scholar and a member of Alpha Omega Alpha. Dr. Phipps trained in internal medicine at UNC Hospitals and completed a fellowship in endocrinology and metabolism at the University of Virginia Health Sciences Center. Dr. Phipps is board-certified in endocrinology and internal medicine.

Dr. Phipps is a member of multiple professional organizations, including the American Association of Clinical Endocrinologists, the Endocrine Society and the American Association for Physician Leadership.

Dr. Hank CappsHank Capps, MD senior vice president at Novant Health and the chief operating officer of the Novant Health Physician Network. The Novant Health Physician Network includes the Novant Health Medical Group, which is comprised of over 2,300 providers and 500 locations, as well as the Novant Health Clinically Integrated Network, which has over 450 providers and 33 locations.

Dr. Capps is accountable for all of the operations and infrastructure support of the network. He has previously served as the chief operating officer and chief medical information officer of the Novant Health Medical Group, where he lead the medical group’s implementation of Epic, halving the initial rollout timeline and completing the project with fewer expenses than expected. His efforts helped Novant Health receive the HIMSS Stage 7 award as well as nation-leading results in quality and safety. He currently serves an active role as a strategic leader in many initiatives with a particular focus on human experience, growth, physician support and innovation.

Dr. Capps has a relentless passion for reducing unwarranted clinical variation while driving for outcomes that matter to our patients. He has made tremendous efforts to positively impact healthcare as a whole as he has presented at numerous national conferences as a thought leader in patient and physician engagement. He has also been a practicing family medicine physician at Novant Health for 15 years. Dr. Capps graduated from Campbell University in Buies Creek, N.C. and received his medical degree from East Carolina Brody School of Medicine in Greenville, N.C

Dr. Patrick Easterling Patrick Easterling is the senior vice president of Novant Health consumer operations. In his role, he oversees various physician alignment strategies to support the organization’s transition to value based strategy.

Over his career, he has held executive-level operations and finance positions at various healthcare organizations including physician group practices, for-profit and not-for-profit community health systems, as well as nationally ranked integrated delivery systems. Easterling most recently served as the interim president of Novant Health shared services supporting the needs of Novant Health’s affiliated hospital partnerships. Other roles include, chief financial officer for Novant Health’s greater-Charlotte market and director of finance for physician services. In his role as chief financial officer for Novant Health’s greater-Charlotte market, Easterling helped increase market share from 31 to 43 percent and doubled operating cash flow from $60 to $120 million annually. Under Easterling’s leadership as senior vice president and chief operating officer for Novant Health medical group, the number of employees grew from 250 to 1,020 while operating loss per physician decreased and revenue per physician increased.

Easterling served as the president of the Health Management Physician Network at Health Management Associates from 2011-2013. His scope of responsibility included a physician-employed network of 1,431 primary care and specialty providers located in over 300 locations in 15 states, along with strategies for independent physicians.

Before joining Health Management, Easterling co-founded The Greenleafe Group that served several key clients across the industry, including Bon Secours Health System, Charlotte Eye Ear Nose and Throat Associates and the Charlotte-based EMS agency, MEDIC. Earlier in his career, he spent seven years in various finance roles with Gaston Health Care (now known as Caromont Health), a large community health system based in Gastonia, N.C.

Alex MullineauxAlex Mullineaux, is a 15 year veteran in healthcare strategy, public affairs and business development. He got his start working on successful political campaigns across the United States before joining the Federation of American Hospitals and becoming a leading representative of the hospital industry in Washington, DC. He represented the industry through the conception, passage, and implementation of the Affordable Care Act, giving him an intimate knowledge of our nation’s health reform efforts.

Mullineaux has now taken his health reform policy experience to implement value models in the hospital sector. At Novant Health his responsibilities include managing the day-to-day operations and strategic focus of the Novant Health Clinically Integrated Network (NHCIN). The NHCIN is made up of nearly 3,000 Novant Health employed and independent providers practicing across all specialties in the Carolinas. Alex is tasked with supporting a high value network of providers that achieve the highest quality of care to patients across the communities the network serves. Clinical integration with providers across practice type and specialty is a key component in Novant Health’s journey to value-based reimbursement.

Previously, Mullineaux served as Director, Provider Networks for CaroMont Health based in Gastonia, NC. In his nearly 6 years there he achieved notable accomplishments including the negotiation with county officials of a 40 year property lease for the flagship hospital, the launch of a new integrated brand strategy dubbed “Find Out How We Care” that improved community engagement and consumer recall, and navigating the organization through Medicaid reform in North Carolina. He later served in an expanded role with the organization that included managing relationships with insurers, government payers and employers as the organization faced the challenges of health reform.

Mullineaux is a graduate of The Florida State University and University of Maryland. He is also recognized as a Fellow in the American College of Healthcare Executives. Mullineaux serves his community and industry through leadership in Rotary International and the Greater Charlotte Healthcare Executives Board of Directors. He lives with his wife, Michelle, his son, Phillip, and two dogs, Pete and Henry, in Davidson, NC and is originally from Orlando, FL.