Definitely the best opinion of all the doctor, the nurse, the laboratory, everyone in general

Very impressed with the entire team.

Dr. Carrero is an awesome physician, I’ve known her for 2 years and she was able to help direct me to a better health and I was a able to reach my goal weight and control my labs that I’ve been struggling with for 20 years+. She’s caring and supportive.

Dr Carrero is caring, helpful and knowledgeable. I highly recommend her as a physician. She answered all my questions and I didn’t feel rushed at all.

Dr Carrera and her associates are outstanding I appreciate their commitment to my health care.

Dr. Carrero was great as well as her medical assistant. Although the front office staff was friendly, more could have been done to notice that I was sitting in the lobby area for over an hour waiting for my name to be called back. If Dr. Carrero was behind, the delay board was not updated. If I was being held in the lobby area to wait because I didn’t show up 15 minutes before my appointment (my appointment was at 9, I checked in roughly a few minutes before 9) which then delayed my check in process, I would have liked to know that I was going to be delayed in getting called back. I ended up getting called back at about 10:15 and saw Dr. Carrero at about 10:25. More transparency on my delay while I was sitting in the lobby would have been appreciated. Perhaps calling me back earlier and having me sit in an exam room and then trying to squeeze me in between on-time or early patients may have gotten me seen earlier. Instead, I was out in the lobby seeing a handful of patients arrive after me getting called in to an exam room. All the while I waited to see Dr. Carrero an hour and a half after my schedule time. While sitting in the waiting room, I highly contemplated needing to find another PCP but when I met Dr. Carrero, she changed my mind about trying to find another PCP. She was caring and showed concern. She gave me the impression that she knew my time was valuable but also knew that spending time with me in the exam room was just as important. With her, I didn’t feel like just another patient. I felt like I was her only patient.

Amazing staff and I love my doctor carrero she is very nice person

Muy buen trato y agradable todo el personal y muy delicada la doctora marrero

Me and my husband visited Dr Angela Carrero for the fist time as new patients and she took plenty of time to hear our health history, asked questions, showed interest in our concerns and recommended treatment. We were very satisfied with our first visit.

Es grato ir a sus instalaciones por su servicio y atencion

Everything went great!!

Everyone listened to my issues and and answered questions with kindness and professionalism.

I love Dr. Carrero. She is so very kind and compassionate. She is patient when I am describing my concerns and always interacts in the conversation with her medical knowledge. Dr. Carrero never dismisses my concerns and worries and always talks things through until I am more at ease. She is very professional, but never forgets that she is dealing with a person, not a number on her busy schedule. She is very special and I am thankful that I found her!

Dr Carrera and staff have provided excellent care and treatment and the results are evident. I am so thankful for their care.

I am so grateful to have Dr. Carrero as my PCP!

Muy buen servicio y excelente atención de la Doctora Carrero.

Dr. Carrero provides excellent care. She is very patient-concerned and listens, provides excellent medically-sound recommendations, and is available and open to questions. I am very pleased with her care as my physician.

very pleased with the care I received.

She seemed very personable as well as knowledgeable.

I am very happy to be in the care of Dr. Angela Carrco.

The wait time for a scheduled appointment was unacceptable . I wasn’t seen for almost an hour after my appointment time . Walkins came and went before me . The doctor was not prepared when she walked in the room. She had my history completely wrong . I had to correct her about serious things like my recent cancer diagnosis . She was obviously very busy and just moving through the appointments. Did not feel like this is a place I want handling my health. When asked if it is always like this I was told yes by the office staff. Will be looking elsewhere for a PCP.

She actually read up on my history which is extensive, I explained what doctor took care of what problem, It was a first appointment, she worked me in, sent her message about bloodwork, picked it up immediately and adjusted my dose of medication, I cannot believe how fast Novant gets your bloodwork and messages.

Great visit with Dr Carrero. She answered all my questions provided additional information for me to try. I enjoy my visits with her she has compassion and great bedside manner.

Very professional and very kind

Dr. Carrero is very attentive and sensitive to my healthcare needs and issues. Very easy to talk with and very professional.

I recently switched doctors within the facility. I’m happy with the decision because I could see she listened, made great suggestions and follow up. The ladies in the Lab were also great. Quick and gentle and prompt results.

Dr Carrero is very profesional. All staff at the office very courteous

Dr. Carrero is a great doctor and I feel she really takes care of my health.

Dr. Carrero is incredible. She is patient, attentive, supportive, knowledgeable, informative and so courteous and genuine. I feel at ease in her care.

My Doctor Angela Carrero it’s excellent very professional, nice and very concern about my health. And very satisfied with her and the Staff. Thank you for everything and many Blessings ?

I absolutely love my doctor and her team. Seeing my doctor inspires me to take better care of myself.

It is always an awesome experience to see Dr. Carrero-Caicedo. It was easy to talk about my health concerns and the feedback was generous. The entire staff was helpful and courteous.

Loved my experience with Dr. Carrero Caicedo. Very detailed and listen to me. And she took her time answering all of my questions. So glad I found her. ?

This was my first visit to this Doctor as we just moved to the area. I was so pleased with the office staff, and support staff. Dr. Angela C. Is great. A very good complete visit and she connected me with specialists I needed… appointments made! I feel I’m in good hands with Novant.

This was an appointment to establish care. The lady at the front desk checked me in seamlessly. Dr. Carrero really listened and seemed to genuinely care. I hate going to the doctor typically, but she made me feel taken care of and confident in returning for future care. She’s the first doctor I’ve been to that precisely balances the personal and professional aspects of a visit. I’d eagerly recommend her to any of my family or friends.

The nurse who saw me first was so personable and put me at ease. I told her I was worried that my BP would be high because of my nerves. She was sweet and my BP was terrific. I so appreciate Dr Carrera as well. She was attentive and thorough.

It’s been a while since I did a routine check and I’m so glad I did. Dr Carrero was wonderful. She listened and asked the right questions to better start a health plan for me.

Everyone was very attentive, and they all had a smile on their face. I feel I was very welcome. And I wish other facilities would have the same courtesy and kindness.

Dr. Carrero shows genuine concern for my health and responds to meet my needs promptly and efficiently. I am grateful to have her as my primary care physician.

I love the way my doctor listens to me and answers my questions.

Dr. Carrera is a very knowledgeable and caring doctor. She is a great listener and is very understanding and helpful.

It was great to be able to talk in Spanish with Dr Carrero. The visit with her was very pleasant and she took my concerns very seriously.

Dr. Carrero was professional and interested.

Dr. Corerro takes time to listen, she cares about her patients.

Came there and the staff was very friendly

I have never felt this amount of personalized attention before. A+ all around.

Dr. Carrera, kept me informed about all of my medications, lab results, etc. She answered all of my questions. Dr. Carrera is a very good .

My visit was great I really like my doctor she answered all my questions and took good care of me.

My experience was great; very professional and very helpful

Dr. Carerro was absolutely wonderful. She made me feel at ease and explained everything that she was doing. She asked questions for clarity and listened to my needs. So glad I found her as a doctor! Her staff was amazing and friendly as well

Dr. Carrero always takes the time to listen to every concern and explains all test results in ways I can understand .

It was perfect. Dr. Carrero was amazing, knowledgeable and made feel that I was taken good care of.

Every one was great!!

My experience was wonderful

If the office knows blood tests are going to be required at the appointment, I recommend a message to the patient to be reminded too fast if applicable. I looked to see what tests weee going to be taken and realized I needed to fast. The check in process was quick but seems repetitive. They ask the same questions I completed during the e-check in days before.

Front desk team was not friendly or welcoming. Walk in appt should not get priority over patients with an appt.

Dr Carrea, is a great human. She is a good doctor. I appreciate your personal care. Although everyone is busy I feel Dr Carrero is listening and patience.

Dr. Carrero was very kind and professional

Excellent physician, she really cares about your health concerns.

Dr. Carrero as always is wonderful. She is an excellent listener and always answers any questions I might have. She never makes you feel rushed or that she is disinterested. I am so happy she is my doctor and would recommend her to everyone. She’s the best!!!

The office and lab staff were incredibly friendly and helpful. Dr. Carrero was respectful and took time to listen to my concerns. I appreciate her treating me with compassion throughout the appointment.

Dr Carrero is very caring and sympathetic to your needs. Love this doctor, have recommended her to family and friends, which have switched to her.

My experience was outstanding my Provider and staff members.

I’m so glad you take care of my family always we appreciate that you are so kind and respectful.

DR. CARRERO IS THE BEST DOCTOR I HAVE EVER SEEN AT THIS LOCATION. I AM HAPPY I SWITCHED OVER TO HER, SHE PROVIDES THE CARE I DID NOT FEEL I WAS GETTING WITH MY FORMER DR. THERE. SHE COMES ACROSS THAT SHE REALLY CARES ABOUT HER PATIENTS. SHE TAKES TIME TO DISCUSS AND REVIEW LABS WITH ME AND EXPLAINED CONCERNS I HAD - WHICH IS WHAT ONE NEEDS FROM A PRIMARY DR. I CAN COMMUNICATE EFFECTIVELY WITH HER AND SHE IS MORE THOROUGH THAN I HAVE EXPERIENCED BEFORE.

My first time seeing Dr. Carrero but it will not be the last!! She is everything you want in a PCP. She listen , does not rush you and give you advise of what the next step should be. She really care for her patients.

Excelente Doctora, siempre me he sentido bien atendido y escuchado. Gracias

This was my first time as Dr Carrero's patient. She was patient and informative. She took her time explaining and answering questions.

Very impressed with the staff . Dr.Carrero was very thorough and listened to my concerns. I would definitely recommend Novant Health to family and friends.

Dr Carrero is so kind and patient and always makes me feel loved and cared for when I see or message her. I had my husband start seeing her too, and I wouldn’t trust anyone else with my care!

Best physician I have. She was very professional.

I feel very confident with the doctor's diagnosis.

Everyone and Dr Carrero were great!

Satisfied with treatment

I had a great first time experience with this Doctor and plan to make her my primary Dr now. She listened, was very kind, engaging, and thorough.

Dr. Angela CC is excellent along with her staff, I'm thankful she's my primary doctor.

The experience was definitely beyond expectations

Loved Dr Carrero

Very confortable with my visit and Dr Carrero is a true professional!!

Very happy for the care l receive at all my appointments.

Best experience I ever had with a new doctor.

I am happy with atenttion

Dr Angela Carrera is excellent, very kind and friendly, and professional

Appreciated how the whole team tended to the personal need of my son, who is on the autism spectrum. From contacting me while we waited in the car, and was understanding. Dr. Carrero was amazing!

Dr. Carrero is awesome, professional, caring, and I have nothing but the best to say regarding her performance as my physician. I trust her implicitly and feel fortunate to have her as my physician

Excelente

excelente atención y hay suficiente personal que habla español!! Felicitaciones

Excellent staff

Very good attention from the medical staff

Excelente atención de parte del equipo médico y recepcionista, la atención de la Doctora Angela es increíble, me siento segura con ella y su trato es increíble

As a new patient at Dr Carrero Caicedo’s office I was welcomed by friendly front office staff. The nurse and the doctor were both fantastic and I am glad to be a patient in this practice. Dr Carrero took her time getting to know me. I feel very comfortable having her as my PCP.

Dr. Carrero made me feel like comfortable from the moment she met me! She had looked over my file and made a few suggestions. I am following her suggestions and am feeling better. I am so grateful to her for taking me on as a patient and I look forward to being their patient. The staff are so welcoming! Thank you everyone!

Dr. Carrero and the entire staff made my visit exceptional. Thanks!

Dr. Angela Caicedo is an Excellent doctor and explained my medical condition extremely well. She goes above and beyond her call of being a doctor. I’m extremely lucky to have her as a doctor.

The Staff and Dr personal treatment was courtesy and professional. I really appreciate it.

Dr. Carraro was fantastic. She was kind, genuinely listened to what I had to say, and answered all my questions! Very pleased with the visit as well as her follow up.

Dr. Carrero is a very, knowledgeable, thorough, and kind medical professional.

Dr. Carrero is great. I was looking for a new primary care doctor, and I am happy that I found her. She gave me good advice and listened to my concerns.

The whole staff is great

Angela Carrero es uma excelente profesional

Love Dr Carrero, best caring physician I have had in a very long time. Takes the time to listen and talk, and explains everything in detail. Wonderful doctor!