Everyone I dealt with treated me with respect and was friendly. I felt completely cared for when I left the office.

From the moment I walked in the door till the moment I walked out the door everyone was so nice and kind and met my needs. I have made a good choice. To come to Novant medical Associates in advance

Excellent staff and excellent, caring provider.

Dr Hirata and Margaret, along with their staff were excellent as always! They take their time, are thorough and listen with great care. So grateful for this practice and their help!

Very professional on all levels from the associate who scheduled the appointment through the medical visit. M. Bovender was very courteous and thorough.

I scheduled this appointment with Dr. Hirata in November for 5/9/24 at 15:00. I was called on 5/8/24 and told that the scheduler had made a mistake so I ended up seeing Margaret Bovender, FNP at 15:45. I appreciate nurse Bovender making time for me and providing me with a thorough exam and plenty of time for discussion, but I also appreciate the importance of continuity of care. I have been working on achieving several healthcare goals, for numerous years, and I prefer to see the same provider when following up on these issues. Again, nurse Bovender was better than excellent, but in the future I would prefer that the scheduling mistakes not result in me having to switch providers.

Thank you

Margaret was easy to talk with, and took my concerns, seriously.

Margaret is the best!!

Love the staff very friendly , Margaret is very kind she listens to what is going on with me, and talks to me about my health and what will work for me.

Margaret is always kind, caring, and professional. She is a wonderful person and provider.

This staff is always so supportive and kind. They listen and ask questions when necessary as we work together to solve my blood pressure issues.

Could not have been better

I always feel heard and seen with my visits and im always treated with respect and concern. My needs are always met.

I am happy to have found this practice.

Never had a complaint about this office or its staff. I think I have now received care from every Dr and PA in the office. I would trust any one of them with my healthcare needs.

The staff was very friendly and helpful from check in to check out.

Long wait to see provider. We were worked in on short notice, so I understood but my husband who has vascular dementia definitely got restless.

I’ve always been well taken care of by everybody and appreciate everything you do!

She was helpful

I always feel better after talking with Margaret. She listens and offers suggestions to help me with my problems. She gets right to the problem and usually offers all advice pertaining to my visit.

I feel as though the admin staff, nursing staff, and physicians know me, remember me and my family, and help me make good decisions accordingly. They are terrific and even help with insurance "red tape".

Margaret is kind, a great listener and provides excellent education.

Margaret Bovender was a pleasure to meet today and have my wellness checkup. She was so comfortable to be with and I felt as though I could approach her and talk to her comfortably about my needs. She is an asset as a provider and very professional.

Had a good experience

Have no problems at all

Margaret Bouvander is an AMAZING and thorough practioner. I avoid the doc but my last visit with her made me WANT to return for my routine & trust her for any acute issues

Outstanding

Margaret has been my PCP for several years. I trust her 100%. She is very caring and always listens to me and answers all my questions. I’m so glad that she is my PCP.

Dr. Bovender listens attentively and provides good feedback.

Margaret Bovender was very pleasant and professional, listened to my concerns.

Dr. Hirata's team is very caring and professional. I love them all.

Great as always

everyone was very friendly and kind. I just went for a well check up and she kept me very informed step by step of what they we're doing because it's been such a while since I've had my womanly physical so I was a little nervous

Hillsdale Medical site is awesome; everyone is professional and helpful. M. Bovender is the best!

I love Margaret. She’s compassionate and listens to all I have to say and maybe that’s too much sometimes but I certainly appreciate her. Very good office??

Very nice people, very helpful and respectful

Very efficient very personal care

I saw Margaret after developing a fever and bad congestion and ear aches. As always she is sure to know exactly what has been going on. She then examines you.and tells you what she feels is going on. If medication is needed she will call it into your pharmacy. Then she always lets you know if certain things should go a certain wait. She makes a follow up appointment and then she reminds you if you need her sooner call and she will she you. She is such an asset to this office! Of course Dr. Hirata and his team all really great and will help you anyway they can!!

I’ve been going to Hillsdale medical for about 10 years. The entire staff has always been perfect. Margaret listens, and I trust her completely.

Was treated politely and efficient nurses and associates were all very helpful. Nurse practitioner Margaret was very polite and helpful treated my problem promptly

Very pleasant experience with Dr. Bovender.

Margaret was so nice and helpful. Great visit.

PA was great!

Margaret was awesome and a true pro. Best medical visit of my lifetime.

love all the people at my Dr’s office. trust then totally.none better

Great health care providers. Very informative about your health.

As always I was completely satisfied with my wellness visit…

The whole staff here are so willing to help. They are friendly and make you feel important.

I thought it was a welcoming experience.

A very caring and professional staff

Margaret is an excellent provider!

I felt as though I had an entire team routing for my health as I am embarking on a journey through my ageing process

I have recommended Hillsdale to several friends and family, I love the people!

Always feel comfortable and respected in addition to receiving great medical attention.

Very happy with this medical team. They’ve always been so helpful anytime I’ve called on them.

Can't imagine wanting to see anyone else.

Margaret and staff were great!

Thank you for providing this service.

New to this office. Very pleased with staff and services

Margaret is kind and supportive

Great as usual

Margaret is wonderful. She listens well and responds with care